Having Human Resources programs in place is a requirement as you build your wedding business, and for most it’s not a very exciting aspect of business. We know that it can be confusing to understand the roles, requirements and responsibilities, but Human Resources is more than just paperwork – that’s why we call our Human Resources department the People department!
With all the other aspects of your business on your mind, good HR is probably an afterthought. Below we break down five principles of good HR so you can start taking a more holistic approach to your wedding business.
1. Provide a good hiring experience
Whether you’re hiring your first employee or your hundredth, it’s important that all potential candidates have a good experience. All employees involved in hiring should maintain their professionalism throughout the process. Be responsive and clear in all your communications from the initial inquiry and application to the hiring decision. View every applicant as a potential brand advocate – even if the applicant doesn’t get the job, they’ll be singing your praises to others and looking for your next opening if they have a positive applicant experience with your business.
2. Provide a better employee experience
While providing a good experience for applicants is important, your actual employees deserve an even better experience when they come to work every day. Strive to treat your employees like you would treat your customers to make sure they’re getting what they need for their own professional growth. For many wedding businesses, the employees are in the trenches dealing with all sorts of problems to come up with solutions and are always the representative ‘face’ of your business. Treat them well and they, too, will be your brand advocates!