» National LGBTQ Wedding Trends for 2019

These days, there are two overarching planning trends influencing today’s LGBTQ (lesbian, gay, bisexual, transgender and queer) couples — one follows a pattern of increasing assimilation into the mainstream market and its trends; the other follows an increasing embrace of broader, less restrictive definitions of gender expression. In order to better serve all couples, it’s important for wedding professionals to be vigilant about these two seemingly contradictory trends and how to identify the needs of each individual couple.  

Broadly speaking, with 80% of today’s wedding market represented by Millennials, LGBTQ and non-LGBTQ (aka ‘straight’) couples are looking to add personalized touches that play well on social media and serve their authentic expression. Thus, we’ll be seeing more similarity than difference in wedding planning trends between the two groups.

At the same time, wedding professionals must understand that younger couples are embracing the term “queer” as a more inclusive term for their gender identities, expression, and sexual orientation. Though more couples may be challenging traditional concepts of gender expression (and the traditional roles of “bride” and “groom”), this doesn’t mean that their weddings will be unrecognizable.

The key element for wedding professionals to understand is that while cultural assimilation is underway, LGBTQ couples still want to build wedding rituals that are reflective of their own identities, and the range of expression will be more broad than what we expected from a “bride and groom” 50 – or even 15! – years ago.

 

Mainstream representation

When I talk about “mainstream representation,” I’m referring to planning trends that are inclusive not only of traditional weddings, but also of seasonal and evolving trends for a broad swath of today’s couples. These are the wedding trends you’ll hear about in national trend reports, and these are the weddings you’ll see on the largest wedding blogs and platforms and in national magazines. The representation is increasingly inclusive of additional religious, ethnic and cultural wedding customs, and also will include same-sex couples and mixed-race and non-white couples. The unifying feature is generally the wedding wallet, as most of these featured couples are able to afford highly stylized weddings, photographers, and videographers.

Since marriage equality recognition has settled in over the past 4 years, LGBTQ couples have assimilated and adapted to the general wedding trends that suit their taste, style, and budget rather than their legal needs and familial support. Many same-sex weddings appearing in mainstream media sources, for example, look increasingly like their opposite-sex counterparts; the primary difference is whether there are two brides, two grooms or one bride and one groom getting married.

Accompanying increased assimilation, straight (non-LGBTQ) couples are demonstrating their curiosity and excitement about new wedding customs introduced in same-sex weddings. Many of these new rituals have evolved from the very practical purpose of adapting rituals for one man and one woman to be better suited for two women or two men. Today, however, younger couples across the board are planning their wedding rituals and receptions, choosing to adopt rituals that are less restrictive of gender roles and more accepting of an equal expression of love and commitment.

For all couples from mainstream sources who approach you looking for services, it’s incredibly important that you ask open-ended questions to understand not only what they are looking for, but how they see themselves and to which planning trends they are responding. The majority of the market is represented by engaged couples who seek personalized service, and want to be understood and supported in developing a meaningful tradition that is reflective of their love and commitment. It’s important to understand what a bride and groom might want and/or need; what two grooms might want and/or need; or what two brides might want and/or need. In sum, cultural shifts are impacting everyone.

 

Progressive representation

Though most couples (LGBTQ and non-LGBTQ) may be seeking personalization and a wedding worthy of a wedding feature in WeddingWire’s “Real Wedding” inspiration pages, there are also LGBTQ couples who still embody some of the needs and objectives of the early wedding pioneers. They are brides and grooms and bridegrooms who may use their own labels and be struggling to get their needs met because the mainstream market isn’t serving them. For these couples, rather than focusing on how to serve two brides or two grooms, the larger question is one of intentional service to support the couples who have a much more expansive (often non-binary) representation of their gender expression or sexual orientation.

Genderqueer and other non-binary couples, according to “LGBTQ Weddings in 2018: A Study of Same-Sex and Queer Identified Couples,” share a “strong fear of rejection” based on their sexual orientation or gender expression. Sixty-one percent (61%) of transgender and non-binary identified couples and 44% of same-sex couples remain wary. Significantly, 100% of married trans/non-binary identified couples (p. 38) are concerned about “religious freedom” laws that allow service providers to refuse to serve LGBTQ couples (compared to 88% of married same-sex male couples and 96% of married same-sex female couples).

Thus, when you, as a wedding professional, have the opportunity to serve a queer-identified couple, it is important to expect a deeper line of questioning and a higher expectation of understanding about the politics surrounding same-sex marriage, the queer community, and gender identity and expression. Know that historically marginalized couples may be slower to trust the process, having been mistreated, misgendered or misunderstood previously in their planning process.

 

Goodbye to service refusal

Though there are still questions on service refusal to be settled in the courts and by lawmakers, the wedding industry – as a whole – has chosen to be inclusive and welcoming of same-sex couples. In 2017, a majority of wedding professionals (67%) said they believe that wedding-related businesses should be required to serve same-sex couples; a minority of vendors (32%) supported service refusal. Notably, a number of those who support the right of a business owner to refuse service also said that they think same-sex couples should be served.

Though couples do still express concerns about rejection and discrimination, the market has evolved to offer more powerful examples of unconditional acceptance according to the rule of law (eg, WeddingWire’s non-discrimination policy) than rejection. And, even with a few road bumps along the way, I see this trend continuing to spread from coast to coast throughout 2019.

 

Kathryn Hamm

 

This post was written by Kathryn Hamm WeddingWire Education Expert, Diversity and Inclusion Specialist. Kathryn is also co-author of the groundbreaking book, The New Art of Capturing Love: The Essential Guide to Lesbian and Gay Wedding Photography. Follow her on Twitter @madebykathryn.

» 3 Signs You Need a Change

Photo by Vanessa Joy

We all get burnt out every once in a while. Sometimes the rut passes, but occasionally these ruts are trying to tell us something about the bigger picture. And a little fatigue can turn into a downward spiral if you’re not careful.

If this sounds all too familiar, keep reading for the three signs that might indicate these ruts are trying to tell you something.

Sign 1

You’re not getting any new work

This can be an indicator of a number of things, but could be because 1 – you’re not marketing your business well or 2 – your clients aren’t happy.

I admit marketing in the wedding industry can be tricky and ever-changing. There are a myriad of ways to market your business, and what works for your competitors might not work for you. Finding a marketing plan that works for you does involve some trial and error, and sometimes being in a rut is the perfect time to try something new.

If you think the problem is that your clients aren’t happy and aren’t referring you new work, check your WeddingWire reviews. They can be a great barometer to help you understand if you’re meeting your clients’ expectations. Also, don’t forget to take the time to respond to the clients that took the time to write you a review. Couples love to see that you care!

Sign 2

You don’t have work-life balance

I imagine that you didn’t decide to be a part of the wedding world to work non-stop, miss out on your kid’s soccer games and never spend time with your spouse. During wedding season I know as well as you do that things can get hectic. However, if you’re finding yourself constantly drowning in work and not getting to do the things that you want to do, it’s definitely time for a wake-up call.

You should be running your business, not letting your business run you.

If this is you, it’s time to get some help. Like literal help – an intern or employee. I know for some that might be an expense you don’t feel ready to take on. Even if you can’t afford it now, you can start planning how you will afford it in the near future. Figure out what outsourcing something will cost per job and then raise your prices by that much.

Can’t figure out what to outsource? You should outsource things that fall into one of five categories:

  1. What you hate doing

  2. What you’re not good at

  3. What slows you down

  4. Anything that you personally don’t need to do

  5. What you can pay minimum/fair wage for

Sign 3

You don’t love what you do

This one is a biggie because it can be pretty damaging to the quality of your work as well as your life. You should never, ever hate what you do in life. It’s 2019 and the world is full of opportunities outside of the regular 9-5 job.

That being said, you may feel like you never want to see another wedding again because you’re overworked, or you’ve had a few too many difficult clients. It could be any number of things, but if that feeling has been lingering for quite some time, then you need to figure out why you hate it. Identify what you specifically hate to do and use that to start a list of things that you need to change. Then, take that list and read back to the number one thing I told you to outsource. Start doing more of what you love!

If you’ve found some parts of your business you’d like to change, don’t forget about them and click away. Take time to think about what you’ll change and then find someone that you can be accountable to really do it. Sharing your plans aloud makes them more real and will motivate you to follow through. Turn burnout into a positive and 2019 will be yours!

Vanessa Joy has been an influential photographer in the wedding community for a decade. Starting her photographic journey in 1998, she has since earned 5 college degrees, and has spoken at almost every major convention and platform in the industry such as CreativeLIVE, Wedding MBA, WPPI, ShutterFest, Imaging USA, WeddingWire World, and Mobile Beat. Recognized for her talent and more so her business sense, her clients love working with her and industry peers love to learn from her generous, informative and open-book style of teaching. Check out more of her resources at www.BreatheYourPassion.com

» WeddingWire World San Francisco 2019

The biggest ‘thank you’ goes out to everyone who joined us this year for WeddingWire World San Francisco!

On February 5, we were elated to bring WeddingWire to the Bay Area to host our first ever World San Francisco. The event, held at the City View at Metreon, boasted a beautiful panoramic view of the city. Between nine highly educational presentations and a fabulous networking night, the event was a huge success. We had a remarkable time with everyone, and are excited to share some of our favorite moments!

Educational sessions

The day was filled with a fantastic lineup of presentations (and selfies) by Sonny Ganguly, Alan Berg, Rob Ferre, Vanessa Joy, Kathryn Hamm, Jeffra Trumpower, Bethel Nathan, and Meghan Ely. These presentations gave guests an opportunity to dig deeper into marketing, sales, pricing, trends, and social media.

*To access a free worksheet to put Bethel Nathan’s tips into practice, text WORLD to 345345!

1:1 meetings with Customer Success Managers and complimentary headshots

Our Customer Success team was delighted to have the opportunity to sync up with their favorite wedding professionals. They held 1:1 meetings to give personalized tips on how to maximize listing value and boost storefront performance. We also encouraged attendees to swing by the headshot room to get a professional photo taken!

Cocktail reception

After a full day of education, guests wound down at a two-hour cocktail reception. They mingled with other attendees, enjoyed savory appetizers and delicious drinks, and took selfies in front of incredible live flower walls. Our guests relaxed over wine in our lounge areas, which were decked out in gorgeous hues of champagne, coral, and emerald. We loved seeing wedding professionals in the Bay Area have the opportunity to connect!

Take a peek at the Facebook album for some of our favorite moments, follow @WeddingWireEDU, and be sure to check out #WeDoWorld on Instagram and Twitter for more event highlights!

A special thank you to our partners who made the day an absolute success!

» Building Your Brand: Going Beyond the Logo

Angela V. Photography

What is a brand? If I ask 10 wedding pros, I’ll get 10 different answers. Some people think it’s their logo, or their colors, the way their store or office looks, or the way they dress. All of those are part of your branding, but they’re not your brand. Large companies have identifiable logos and colors. One look at the Nike swoosh, the Chevrolet bow tie, the Target bullseye, or the Coca Cola symbol and we immediately know whose company it is. Small companies, like ours, don’t have the kind of marketing budgets to make our brands as ubiquitous.

Another definition

I was looking around online for definitions of ‘brand’ and came across this on the Forbes.com website: “Put simply, your “brand” is what your prospect thinks of when he or she hears your brand name.” While I agree with this definition, it also makes it hard for small businesses where prospects are changing every year. Many wedding pros get repeat business, but since people don’t need your service themselves, month after month, year after year, you’re relying on someone who’s connected with a former client to know about you, when they need your services. Therefore, just hearing your name isn’t likely to get enough prospects to connect with your brand, the way they do with major, national and international brands.

Another opinion

Marketing expert Seth Godin said in his latest book “This is Marketing”: “A brand is a shortcut for the customer’s expectations. What promise did they think you’re making? What do they expect when they buy from you, meet with you or hire you? That promise is your brand.” That’s another great way to describe a brand, but where do they get those expectations? Where do they find out the promise you’re making? It’s in your marketing, your advertising, your website and the way you communicate with them. Of course, they learn about most of those things before you get a chance to have a conversation with them. That’s why it’s important to make sure your marketing, advertising, social media, and website do the heavy lifting.

It’s already been said

The great news is that the best place to find that promise and to raise their expectations is already available to you… right here on WeddingWire. That’s right, the reviews of your past customers is where your future customers are looking to see what you can do for them. They’re reading the reviews to see what they should expect, not only in the end product of hiring you, but also in the customer experience of doing business with you. Are you responsive to their inquiries and messages? It will be clear in your reviews. Are you a pleasure to do business with and caring to their needs? It will be clear in your reviews. Did you deliver, or over-deliver on your promised services/products? It will be clear in your reviews. And did they notice your attention to detail? It will be clear in your reviews.

Create speed bumps

I was reviewing a wedding pro’s new website the other day and I saw that she had reviews on her site, but they were too long, and too far down the page. You can’t assume that people will scroll all the way down your pages. And don’t assume that just because you put a review there, anyone will take the time to read it. The longer it is, the less likely someone will invest in reading the whole thing. You need short, sound-bites, and you need to be disruptive and put them where your site visitors and people reading your marketing materials are already looking. I told my client to think of these sound-bite reviews and testimonials as speed bumps.

We don’t stop our cars when we approach a speed bump, but we do slow down, and that’s what we want our site visitors to do. That’s what we want when they’re reading our brochures, price lists, menus, and business cards. Don’t cluster all of your reviews in one place. Spread them out on every page. Start with the pages they view the most (your analytics can show you that), and then work your way to the other pages. Your analytics will likely show you, as it does for all of my clients, that a dedicated Testimonials, Reviews or Kudos page is one of the lesser viewed pages on your site. That makes sense since your site visitors have likely read reviews before getting to your site (a likely reason they came in the first place). It also makes sense that they wouldn’t want to view a page that they know you only filled with the best of the best things that have been said about you. That’s why we need to put them on the pages that they want to see (and the ones your analytics shows you they’re already visiting). Oh, and don’t put dates on them unless you plan on changing them regularly. Do add attribution (maybe first names, their city/state or their venue name and city/state) to help incrementally with SEO.

Be strategic

Choose which sound-bites to put based upon what’s being said at that point, on that page. For example, if you put them on your Packages or Pricing page, choose ones that talk about what a great “value” you are, or how it was “worth more than I paid.” If it’s on a page about your food (for caterers, venues, cake bakers, etc.) then use ones that talk about how delicious the food was, or how their guests can’t stop raving about the food, or how it was the best food they’ve ever had at a wedding. If you’re a band or DJ, use ones that talk about the dancing or the fun they and their guests had. If you’re a bridal shop, use testimonials that talk about the experience of buying their dress, in addition to ones that talk about how great it fit.

Use reviews in your conversations

Another place that I use reviews, and so should you, is in the email/messaging/text conversations that we have with our customers and prospects. When someone asks if you can do a particular service, don’t just say “Yes”, punctuate that with a sound bite testimonial. For example, if you’re a wedding planner and they ask if you can help them with finding a venue, answer them: “Yes, of course, that’s one of our favorite ways to help you. We helped Jenny and Steve find their venue and they wrote (insert quote from Jenny and Steve about helping find their venue).”

The big three

I have literally hundreds of reviews of my speaking, website reviews, and sales trainings, yet I keep asking for new ones from my current clients and audiences. Why? Because, in my opinion, the three things that matter when it comes to reviews are: 1) the number of reviews 2) the average score/rating and 3) the recency – they care more about what you did last month, than how long you’ve been doing it. I’ll add that, for me, it’s also that the next thing someone says, or writes could be the best thing I’ve ever received. Just when you think you’ve gotten the best review ever, someone else writes something new or says it in a different way, that is even better than what you already have.

I recommend updating the sound-bite reviews on your website and marketing only when you get something better. And for a side-note, updating the reviews on your website is a good way to add fresh text to your site, something the search engines prefer. So, use the WeddingWire Review Collector, or ask directly, so you get the new branding messaging you need.

WeddingWire Education Guru Alan Berg, CSP has over 20 years experience in wedding related sales and marketing, and is an author, business consultant, a member of the National Speakers Association, and the wedding & event industry’s only Certified Speaking Professional®. Learn more at alanberg.com.

 

» 2019 Press Material Prep: What to Add, Toss and Update in the New Year

With sights set on 2019, now is the time to update your press materials to ensure you are wedding PR-ready. Times are changing, so this year –– what’s best to add, update or toss altogether?

What to add: info one-sheet

If speaking or more podcast interviews are a part of your plans in 2019, consider creating a one-sheet PDF to distribute when pitching. Typically branded in your company colors and featuring a headshot, the one sheet can include, but is not limited to:

  • A brief bio

  • Top topics

  • If speaking, topic descriptions

  • Association affiliations/memberships

  • Awards

  • Recent speaking (if applicable)

  • Links to social media and web site

While those to whom you’re pitching will ultimately need more information, this is a great start to give people a snapshot of your expertise.

What to add: dedicated media page

If you find yourself with a steadier increase in press, and you’re becoming easier to find on Google, now is the time to consider adding a page to your site completely dedicated to the media. This move gives journalists the chance to grab everything they need without needing to ask. It shows that you can anticipate their needs, and that you are easy to work with.

So what to include? Consider the following:

  • Recent press

  • Recent releases

  • Company history

  • Team profiles

  • Logo and headshot ready for download

  • Press contact (be it a publicist OR a dedicated email)

What to update: your press goals

The world of media is always shifting, just as your own goals transform throughout the year. Checking in with your progress and readjusting your goals as needed can set you up for future success. “I like to review goals after each campaign spring and then again once each quarter,” shares Christie Osborne of Mountainside Media. “Looking ahead, you want to see if you can replicate and optimize your successes and walk away from things that don’t work. Many small business owners forget that when they say yes to something that delivers average results, they’re often saying no to things that can deliver exceptional results.”

What to update: your press page

The general rule of thumb is that you want to have a minimum of (3) strong press features (be it online, in print, a podcast interview, etc) before setting up a dedicated press page on your site. Most wedding pros already have this in place, but the question remains– do you have it up-to-date? Ideally, your very top features should take the lead at the top of your press page, mixed in with your most recent press to show that you and your brand continue to remain relevant.

What to update: headshots

Headshots are a must-have for professional purposes — it gives others a look at the face behind the brand. More often than not, however, I see wedding pros saving the investment to coincide with business changes– be it a new website, rebrand or expansion of services. While this is absolutely a worthwhile reason to do so, keep in mind your publicity strategy and what role your headshot plays in it.

This is especially the case when you find yourself constantly coming up short with the necessary image for a speaking engagement, award submission or guest article column. If you don’t have a high-resolution headshot at the ready in horizontal and vertical, it’s going to be necessary to make time to get them done in the new year.

When working out the details, consider who you market to, those most likely to see your headshot and the style most likely to resonate with that audience.

You also need to be mindful of future usage, above and beyond press. Back in the day, headshots just lived on your website to give prospects an idea of who you are. Nowadays, they are used in a variety of different manners, be it for social media posts, print materials, or for pitching to media outlets and speaking engagements.

What to update: your event gallery

When media outlets are researching potential sources for a story, they want to see that your work is current and in line with your expertise. Are you, for example, one of the top destination wedding planners for LGBTQ couples? Then make sure your online gallery demonstrates this. Weddings date themselves quickly so it’s essential to do this quarterly.

What to update: your bio

If you’ve enjoyed any accolades in the last year– be it new press, new leadership positions, speaking engagements or awards, now is the time to make sure your bio is polished and updated for the new year. Have it at the ready as a Word Doc and Google Doc, so it can easily be shared.

What to toss: old press releases

Press releases are a rarity these days– they can be incredibly impactful but only under the most strategic of situations. With that, consider keeping just the ones from the last year and archiving the rest. These can live on your press page, or the aforementioned dedicated media page.

What to toss: media kits

Very rarely does a printed media kit make sense in today’s digital age. Unless your press contacts still crave paper, you’re going to want all media materials at the ready digitally– be it your bio, company background or team profiles.

What to toss: your old SEO habits

Search engine optimization is essential for increased brand awareness and reach, not just for prospects but for media as well. “If you are pitching to the press, you can bet an editor is going to check you out online before a big feature or opportunity,” explains Sara Dunn of Sara Dunn SEO. “In 2019, I hope wedding pros stop using spammy blog post titles that force in a keyword. Google is always refining its results with one goal in mind: to provide a great experience for the searcher. Rather than focus on SEO tricks in 2019, focus on making sure your website is awesome to visit. Get some backlinks – without other websites linking to yours, Google isn’t going to view your site as trustworthy. Pitching to the press is a great opportunity to build more links to your website, so it’s worth the time for the publicity and the SEO value for your business.”

 

Meghan Ely is the owner of wedding PR and wedding marketing firm OFD Consulting. Ely is a sought-after speaker, adjunct professor in the field of public relations, and a self-professed royal wedding enthusiast.

» Do You Do Weddings or Have a Wedding Business?

Karina Santos Photography

As many of you know, the wedding industry is a recession-resistant industry, and in most categories, the barrier to entry is fairly low — which allowed many of us to get in without much investment in the first place. Of course, that also allows many newcomers to get in, every year. Just as many newbies are getting in, many others are dropping out. And hopefully, dropping out because they’re retiring after a long, successful career. Unfortunately, many others get out because they can’t make it work financially.

Many years ago, I was contacted by someone at Yale University who was doing a research project on the wedding industry. He wanted to find out why so many people get into the industry when the economics don’t always seem to make sense. My sense is that because the barrier to entry is so low, not enough people approach their new venture as a business. Indeed, for many people it starts as a hobby or sideline. An all too common story is of the hobbyist who gets asked to help out a friend or relative, or themselves at their own wedding and is then offered money to work for someone else. Sound familiar?

So, do you do weddings, or do you have a wedding business?

There’s nothing wrong with someone getting into our industry that way. It’s happened countless times, and it will continue to happen that way. However, that scenario doesn’t exactly prepare one to have a wedding business. The skills needed to take photos, play music, arrange flowers or do calligraphy are not the only ones needed to succeed as a business. Understanding a balance sheet, profit and loss statement, accounts payables and the various taxes that need to be addressed are also critical to succeeding as a wedding business.

When did you become a professional?

I like asking wedding pros when they felt they became professionals. Many years ago, one wedding pro told me: “When I was asked for my insurance certificate!” That’s certainly a wakeup call for many hobbyists. I once referred a friend, who was beginning to DJ events (he had been a drummer in bands), to my son’s fraternity for their annual formal dinner. It was at a very nice Hilton hotel and of course, their budget was limited. He was willing to work with their budget, that is until the hotel requested his liability insurance certificate. I suggested that he take the gig, as it would pay for the year of liability insurance, and then he wouldn’t have that issue for another year. Instead, he declined the gig! So, instead of doing the gig, maybe breaking even, but having a year of liability insurance, he ended up with no gig, no money and no insurance. That’s not a business way of thinking.

So, when do you consider that you became a professional? Was it when you were paid to do a wedding or event? Was it when you did your taxes and had to report the income from your business? Was it when you were asked for your insurance certificate? I did an online search for the definition of a professional and got this: “(of a person) engaged in a specified activity as one’s main paid occupation rather than as a pastime.” Since I know that many of you either started doing weddings as a sideline (pastime), or maybe are still doing weddings in addition to another job, I don’t think this is completely applicable.

How much time does it take to do a wedding?

Another great thing about weddings is that nearly 68% of them are on Saturday evenings while 25% of them happen on Friday or Sunday. If you have a Monday-Friday job, it’s certainly possible to do the Saturday weddings. Of course, there’s a lot more to a wedding than what happens that day. There’s a lot of preparation and admin that happens before, and in some cases (photo, video) after. Just as people don’t see the hours I spend preparing for a speech, whether I’ve given it before, or not, they don’t see the time you invest in making their wedding great. Are you getting paid for that time? Do you charge by the hour for the wedding day, not taking into account the hours you spend before, at and after their event?

I can do that better!

Many others started their wedding businesses after working for someone else in the industry. Unless it’s a capital-intensive category, like a venue or dress shop, that low barrier to entry makes it seem easy to make the leap. I like to remind people who are ready to make that leap that when it’s your business, you pay for everything. The toilet paper doesn’t just appear in the bathroom, you have to pay for it. The lights don’t stay on, unless you pay the bill. And the ads don’t get run, unless you place and pay for them. Doing weddings while you have another paycheck, is a lot easier than doing them as your sole source of support. Some of you have felt that pain. Some of you are still feeling that pain.

Chin up!

This should not be a discouraging message. Many of you have successful, profitable wedding businesses. And those successful, profitable wedding businesses requires investments in time and money. When you’re part-time, you can try to do everything on the cheap. Free listings, free apps, etc. I’ve always felt that if you want others to invest in you, you have to make the investment first. I don’t want my customers perceiving that I’m doing everything on the cheap. If I want them to pay my prices, I have to show them that I’m leading by example. Better graphic design. Better website. Better messaging and branding. Better continued education. And then back that up with a better product that gets them better results.

Which came first?

Notice that I put the better product last on that grouping. You don’t get to deliver the better product and results until you make the sale. You don’t get to make the sale until you get the inquiry. You don’t get the inquiry unless you’ve done the marketing. How are they going to find you? How are you going to break through the clutter and noise? Those are the things that differentiate hobbyists from businesses.

So, as we begin the new year, I challenge you to think about how are you planning to invest in your wedding business in 2019. Have you bought your ticket to a conference, like WeddingWire World? Are you a member of a local association or networking group… and will you show up to those meetings? Are you investing in advertising on sites like WeddingWire to increase your exposure? How are you going to improve your business skills, so you get to perform your technical skills at more weddings? I’ll leave you to ponder these and answer them for yourselves. I look forward to hearing your stories of success.

 

WeddingWire Education Guru Alan Berg, CSP has over 20 years experience in wedding related sales and marketing, and is an author, business consultant, a member of the National Speakers Association, and the wedding & event industry’s only Certified Speaking Professional®. Learn more at alanberg.com.

 

» Booking Season Makeover – Make Your Business More Attractive in 2019

Havana Photography 

How many times have you heard, “oh, since it isn’t the wedding season, you must not be working too hard”? However, we know that our reality is something quite different.

With 40% of engagements taking place between Thanksgiving and Valentine’s Day, it is peak booking season for most of us! It is also a time when we feel that we can more easily carve out chunks of time – more than the minute or two that might feel feasible in the midst of your crazy season – to work on our business, not just in our business.  

Lots of New Year resolutions seem to focus on personal makeover items. Yet, this applies to our businesses too – and trust me when I say that every business needs at least a little bit of a makeover each year, be it with changes big or small.  

So no matter how good this past year was for you, and no matter how good your bookings are looking for next year, you want to keep your business relevant and up-to-date. As you set aside time to give your business a makeover, below are things that I always encourage my coaching clients to think about:    

1) Take time off – Wait, what? Didn’t I just say that now is the time to work on our businesses? Yes, but taking some time off is working on your business since for so many of us we are one entity. It is very easy to burn out doing what we do, and if we burn out we are less useful to our couples and our businesses. Put an out-of-office email responder and get out for a few days to recharge, because your business’ health is as good as yours!

2) Evaluate the year – Can you easily answer the question of how well you did this year? Now, can you easily answer the question of how well you did this year… with supporting numbers and not just a gut feel? Knowing your numbers not only helps you determine how well you did this year, but it also gives you a good idea of how next year is likely to shape up while giving you quantitive support for making decisions to improve your business. Numbers that I recommend knowing – in addition to your gross revenue and net profit – are:

  • Number of inquiries and their source
  • Number of bookings and their source (yes, your bookings are different from your inquiries!)
  • Income and expenses by category/type
  • Average cost and average profit per wedding  

I also recommend looking at data from the different groups of clients you serve. In my case, I look at weddings vs. elopements, the number of LGBTQ, military or destination couples to analyze how far out I was booked for each to find my own average and busiest booking times.

3) Some strategic thinking – Once you know your numbers, you can start to make some important strategic decisions based on data. Think about, for instance, how many weddings you want/need, how much each of them will cost you to execute, and how you most effectively go about getting them. Doing this will allow you to focus your important resources, both time and money, to their best effect. After all, do you often get in your car and just start driving, hoping to get where you want to go, or, do you plan your route first?  

Our businesses should be the same way — we can’t determine our route without having some real idea of what will get us there. Knowing the numbers allows me to start making decisions about where to put my marketing dollars, which referral relationships I should focus more time on, and if there are certain areas of my business to either cut out or put more into.

4) Reviews – Knowing how very powerful reviews are (you can read my earlier article about that here) when doing a business refresh, you should think about reviews as well.

  • Follow-up with couples who haven’t yet left you a review, because the more current your reviews are, the better. I’m using WeddingWire’s Couples’ Choice Awards® as a great excuse to get back in touch to ask for reviews, since reviews from couples up to a year ago help me qualify to win!
  • Review your reviews part 1: Are there positive and/or descriptive keywords, phrases, sentiments, etc. that keep appearing and can be used to update marketing materials?
  • Review your reviews part 2: If there are criticisms that appear in more than 1 or 2 reviews or something you thought was important but is never being mentioned, you might want to take some time working on business processes and your customer experience.

5) Marketing – How much you do in this area just depends on how deep your makeover is going to be. At the least, I recommend doing the following two tasks:

  • Review and refresh marketing text and pictures: Remember, the pictures and messaging should represent what you want to do and speak to your ideal couples. And when doing this, make sure you not only update your website and the website listings you created, but also any other places you may be listed, such as your WeddingWire Storefront.
  • Use your numbers to evaluate what marketing tools are working for you and which ones aren’t: For those that are, would more resources there make them even more successful for you, like upgrading a listing or adding on an additional wedding show?

For those that aren’t, are there changes you can make to improve your return or would those marketing dollars be better used somewhere else?  Please don’t forget to factor in your time. “Free” tools don’t mean that your time isn’t going into them – as many of us have learned over the years with social media – so make it all work properly for you and your business.

6) Customer experience – And, of course, I would be remiss if I didn’t talk about one of my favorite business areas, the customer experience. Business makeover time is the perfect time to make changes to your business processes, including your communication tools and messaging–hether it be updating the text in your templated emails or adding questionnaires to your process.I’m going through a lot of this now myself, using this year’s learning experiences to further improve my couples’ experience with me.    

Don’t feel overwhelmed with all of the things that you could do in your business makeover. I expect that, based on the age, condition and pain points of your business, you can probably pick at least a few to work on over the next couple of months. Event doing a mini-makeover will help you create a wedding business that is more attractive, smoother running, more profitable and more enjoyable. And that’s definitely worth the time and attention!

 

Bethel Nathan is a San Diego based wedding officiant, business coach, and industry speaker. Combining her years of corporate and small business experience with a love for marrying awesome couples, Bethel built Ceremonies by Bethel, a successful and award-winning Officiant business. And although still officiating, Bethel now has another love… helping others turn their passions into successful and sustainable businesses. Learn more at www.elevatebybethel.com.

» Will You Ever Retire?

Photo by Vanessa Joy Photography

I was recently questioned for using the term “minimum wage” in one of my videos on YouTube. The commenter assumed I meant that people should be paid under what he deemed as “living-wage”. It wasn’t my intent, but it did get me thinking. How many wedding professionals, business owners even, aren’t paying themselves a decent living wage?

It’s easy to think we’re making a ton of money in the wedding world because we take in a lot of money. But when was the last time you evaluated your costs? Better yet, when was the last time you looked at how much time your business commands of you?

The easiest way to determine how much you should charge is to add up your cost of sales (the amount of money it takes to actually do the job – typically staff and product costs) plus the cost of business (marketing, insurance, overhead, etc) and multiply that 3-5x. Then, as you grow in experience and skill, your pricing should grow to accommodate that plus inflation. To see a breakdown of that pricing method, download this pricing video.

Now, you may come to that profit number per job or per year and think, “I’m doing pretty good.” But now I want you to take that number and divide it by how many hours you work to get it. Are you making a living wage or just minimum wage?

A living wage should mean that you can save for retirement, and I believe that’s where a lot of us fall short. Let’s face it, weddings are a tough business. They’re stressful, long hours, physically strenuous and on weekends where you’re sadly away from friends and family. Are you prepared to retire one day? Or are you hoping to have a second career?

Saving for retirement is no easy task. It’s one that takes a lot of diligence over a long period of time. Dave Ramsey would suggest that we save 15% of our income for retirement every year. That seems like a huge number when you’re currently saving 0%. But you want to know what’s an even bigger number? The amount of money you need to have saved in order to retire.

Chris Hogan says that “Retirement isn’t an age, it’s a number.” If you want to see what your number is, go take his Retirement IQ quiz. Shocked? I sure was!

The best part of all of this? You have control, my friend! You own your own business so you can immediately make adjustments to start cutting spending and increasing income so you can start down the retirement track — even if you just started in the wedding business.

I didn’t write this article to give you three easy steps to retirement. I wrote it to light a fire under you because no one talks about this. Maybe it’s because we truly love what we do so much that we can’t picture ever not doing it. I get that and I’m actually with you on it. But, that doesn’t mean one day you won’t want to travel more, work a little less and spend most of your time with the people you love vs the people that pay you.

I’ve found my answers to business and personal finances in the two books. Entreleadership and The Total Money Makeover, both by Dave Ramsey. And I want to give them to you. I’ve got nothing to gain from this. Dave Ramsey is not sponsoring me. I just want to see my fellow wedding professionals have a plan and succeed at it.

The week this article posts I’m holding an Instagram Contest. Just head over to www.Instagram.com/vanessajoy, follow me and comment on one of my pictures telling me why you want to retire one day. Make it funny, make it serious, whatever you’d like. 7 days after this article posts I’ll pick the winner and send you both of those books so you can get started on living your dream after your dream.

See you there!

Vanessa Joy has been an influential photographer in the wedding community for a decade. Starting her photographic journey in 1998, she has since earned 5 college degrees, and has spoken at almost every major convention and platform in the industry such as CreativeLIVE, Wedding MBA, WPPI, ShutterFest, Imaging USA, WeddingWire World, and Mobile Beat. Recognized for her talent and more so her business sense, her clients love working with her and industry peers love to learn from her generous, informative and open-book style of teaching. Check out more of her resources at www.BreatheYourPassion.com

 

» Should You Focus On Volume Or Profit?

Photography by StopGoLove Film+Photo

In my conversations with wedding pros, around the world, the topic of how many weddings/events a business should do each year is a recurrent one and there’s certainly no one answer that’s right for every business. So many factors will affect both your ability and desire to do more weddings/events. If you’re just starting out, and maybe still holding down a full-time job outside the industry, there’s certainly a limit to how many weddings you can effectively do. On the other end of the spectrum, if you’re well-established, maybe even looking towards retirement, you too may be looking to do a smaller number of weddings/events.

Growth strategy

But what about the businesses who are on the growth curve? There are different ways to grow your business. One is to grow the volume and another is to grow your average sale. Given the choice between those two, I would choose to grow your average sale first, so you earn more from each wedding/event. Then, if you choose to increase your volume, you’ll earn that much more. Before you decide to do more weddings/events, think about why you want to do more. If it’s to impress your industry friends, or as one wedding pro told me, to be seen as a major player in his market/category, make sure you’re also increasing profit. I’ve often said in my consulting that I don’t want to feed your ego, if we’re not also feeding your family.

Keep your eye on the profit

Regardless of which way you go, keep an eye on your profitability. Growing your top line is easy if you’re giving it away. Growing your bottom line is the better long-term strategy. Take a close look at your costs, the time it takes you to complete an event, and your pricing. Costs are relatively easy to find. You should know what the products, ingredients and raw materials cost for each event. Be sure to include everything you use, whether it comes off your warehouse shelf, or your kitchen shelf.

Time is something that seems to be harder for wedding pros to quantify. You invest time with each wedding/event from the moment you get an inquiry. How much time do you invest replying to their emails, calls and in meetings? It’s not just the time on the day of their wedding, it’s also all of the time before and after. For some, particularly videographers, there’s more time spent after the wedding than before or during. How much are you getting paid for your time? Would you take a job that paid that hourly wage?

The 40-hour wedding

While I was having dinner with a wedding DJ friend, he received a new inquiry that asked “How much do you charge for a 5-hour wedding?” We can’t blame the couple for the question, it’s the wedding pros who are selling their services that way that create that environment. If wedding pros only value the time they spend at the actual event, and not the time they invest before, and after, then we can’t expect couples to value that other time, either.

When I asked my friend how much time he actually invests in each wedding, he said it was somewhere between 30 and 40 hours. Given that he does a grand entrance, cuts and edits different music for bridal party introductions, displays photos, does a lighting plan and more, that’s a reasonable estimate. If he were to price his services, by the hour, for only 5 hours, his effective hourly rate is actually 1/6 of that. I suggested that he reply by saying “Thanks for reaching out. I’d love to make your wedding amazing, pack your dance floor, and have your friends and family saying it was the best they’ve ever experienced. I don’t have a 5-hour package, but I’d love to tell you about the 35 hours that I’m going to invest in making your wedding great.” – and then ask one low-commitment question.

What’s the value?

So, how should you price your product and services? I recently presented at WeddingWire World in Dallas and asked that very question. Given that many wedding businesses are service businesses (and yes, we can certainly say that ALL are service businesses, even those with tangible products), it’s really about your time, your creativity, designs, and ideas. How do you put a price on those? Do you price based upon what others charge? Do you take your expenses and then mark them up? Or, do you set your prices based upon the value that you are bringing to both your couples and to you and your family. You see, you set the price, your customers determine the value. Regardless of the price you set, if you need to discount to get the sale, then the actual value is the price the customer paid, not the original price.

Giving away profit

Remember that every dollar you discount is profit you gave away. Conversely, every dollar you raise your prices is additional profit you earn… provided the customers are paying the new, higher price. So, the next time you are asked for a discount, ask yourself how much of your profit you want to give away. Your customers are entitled to ask for a discount. When we’re the customer, we have that right as well. You, the business, have a right to say yes, or no. Just ensure that you’re profiting, regardless of your discounting policy. And, if you’d like to see how you can profit, from day 1 in your business, I recommend reading “Profit First” by Mike Michalowicz. It’ll change the way you view profit, for the better.

 

WeddingWire Education Guru Alan Berg, CSP has over 20 years experience in wedding related sales and marketing, and is an author, business consultant, a member of the National Speakers Association, and the wedding & event industry’s only Certified Speaking Professional®. Learn more at alanberg.com.

 

» Make the Most of Your Time During Off-Season

Photo by Karina Santos Photography

It’s hard to argue with the value of continuing education, but as busy professionals, it’s easy to overlook learning opportunities in favor of tangible money-making efforts. After all, time spent reading or attending workshops could be allotted to client work or marketing your brand.

Fortunately, the off-season tends to be slower for most wedding pros, making it the optimal time to double down on educational endeavors and build skills that will set you up for a better 2019. Here are some suggestions to make the most of your off-season.

Read business books

This is often the low-hanging fruit for professionals who don’t quite have the need or the resources to take classes or attend conferences. Not sure where to start? Take a look at these pros’ suggestions.

  • Kylie Carlson of Creative Entrepreneur Online: “She Means Business by Carrie Green isn’t a new book, but the phrase ‘female entrepreneur’ really spoke to me as my career began taking off, and even more so to see that the author made it her own with the Female Entrepreneur Society that she founded in 2011. It’s such an inspiring read and I recommend it to others in our industry looking for that extra push.”

  • Keith Phillips of Classic Photographers: “One of the books that I frequently revisit is Think and Grow Rich by Napoleon Hill. The slow season is a great time of year to get your positive mental health and attitude on track for heading back into peak engagement season when new clients will be seeking out your services.”

  • Matthew Wengerd of A Fine Press: “Seth Godin’s latest, This is Marketing, is absolute gold for wedding professionals. He’s the father of “permission marketing” and has a penchant for seeing the market as it will be in the five years more clearly than you or I see it in the present. If you’ve ever wondered how to position your business or create a profile of your ideal couples, this is the book for you.”

Book a conference trip

There’s no better experience for continuing education than a weekend filled with seminars and workshops from the industry’s top professionals. “I’m a huge proponent of attending conferences to further education,” says Kevin Dennis of WeddingIQ. “Few things are as effective as face-time with other industry professionals, plus their work ethic can be contagious. I suggest joining a local or national association for this very reason and soaking up all of the knowledge and networking opportunities available.”

Get hooked on a podcast

As a self-proclaimed podcast addict, I encourage looking into business podcasts that can help you grow your business strategy. Kristen Gosselin of KG Events & Design shared her favorites with us:

  • Oprah’s Super Soul Conversations

  • Rise Podcast with Rachel Hollis

  • The Daily Boost

  • Freakonomics Radio

  • Creative Empire Podcast

Looking for wedding industry related podcasts to dive into? If you want to get better insight into engaged couples these days, look no further than Bridechilla, where hostess with the mostess Aleisha breaks down planning each week — with equal parts vigor and humor.  On the B2B side, Andy Kushner’s The Wedding Biz interviews well-respected thought leaders and industry icons, while She Creates Business focuses on how to grow, scale and sustain success as a female entrepreneur in the wedding space.

Dig into the conversation

Take advantage of the off-season to understand what couples want. Get creative with how you immerse yourself in understanding the world of wedding planning through their perspective. “I have always been a huge Redditor, so in the off-season, I like to browse the subreddits: r/weddingplanning, r/wedding, and r/weddingsunder10k,” explains Paulette Alkire of Chalet View Lodge. “Because of Reddit’s discussion forum structure, I can interact, ask questions, and get a true sense of what the average bride is genuinely thinking about.”

Forget weddings (for a bit)

Everybody needs a break — putting a pause on wedding work can actually be quite inspiring. “Expose yourself outside of the industry,” encourages Heather Rouffle of Atlas Event Rental. “Look to fashion and home décor (reading magazines and browsing social media for blog articles and podcast interviews) as they correlate very well to what’s new and trending for tabletop and linen designs, which will help you develop new décor ideas for clients.”  

Tie up loose ends

There are surely some tasks from the year that never got completed simply for lack of time. Take this off-season to check off those boxes to prepare yourself for a streamlined 2019. “We take the time to focus on updating our website and systems to take advantage of constantly-emerging tools and technologies,” shares Joan Wyndrum of Blooms by the Box. “We also use the downtime to plan out long-term content and stock up on tutorials and photo shoots to be used throughout the upcoming year.”

Investing in education during your off-season is a great tactic, no matter how successful you were in 2018 or what your goals may be for 2019. There’s always room for growth, so allow yourself the time to become better — one book, podcast, or class at a time.

Meghan Ely is the owner of wedding PR and wedding marketing firm OFD Consulting. Ely is a sought-after speaker, adjunct professor in the field of public relations, and a self-professed royal wedding enthusiast.

» Ready The Rooms With Gender Inclusivity

Photography by Brandi Potter Photography

This article was written by WeddingWire Education Expert, Kathryn Hamm

I attended a wedding out on a farm in Virginia several years ago. As I explored the grounds during a break in the action, I found a small building offering restrooms for guests. There were three doors with permanent signage: one marked as a restroom for men, one for women, and one as a special room for “the bridal party only.”

Knowing that folks sometimes use the term “bridal party” to refer to the couple and their attendants, I asked the groom if this was a room to which he, the bride and all of their attendants had access. No, he said. This was a room that was intended for the bride and her attendants only.

The message I received from this? A groom and his attendants are a secondary focus at this venue and are expected to use the facilities with the rest of the guests.

How wedding professionals have come to address this challenge of addressing the needs and expectations of a wide variety of couples, a desire for more inclusion, and the legal recognition of marriage varies.

Tommy Waters, Venue Owner/Event Coordinator of The Renaissance in Richmond, Virginia, says that, with the shift in legal recognition of marriage, The Renaissance updated the name of their “Bridal Suite” to “Couple’s Suite” to “cater to all groups including same-sex couples.” Interestingly, he says that the signage adjustment has “gone unnoticed” by their bride-groom couples, but has “been met with positive feedback from our same-sex couples.”

The decor of the Couple’s Suite is appreciated universally by all couple combinations, and Tommy and his team like to add “day of” touches like “His” and “His” towels and “Hers” and “Hers” champagne flutes to further personalize the space.

I also asked Leah Weinberg, Owner & Creative Director of New York-based Color Pop Events what sort of naming practices she encounters for the rooms where the wedding party gets ready for the wedding, and she says that the names for these types of spaces run the gamut.

“A lot of venues still refer to them as ‘bridal suites,’” she says, “but more ‘with it’ venues use words like getting ready suite or ‘getting ready room, ‘green room,’ or just ‘suite.’”

When exploring venue recommendations for her couples, Leah says that she is “pretty disappointed” when seeing venues that “still call these rooms ‘bridal suites’ in this day and age.”  She says that they should know better. “If two grooms are getting married at your venue and you tell them you’ve got a ‘bridal suite,’ that’s not going to go over too well.”

All of this is not to say that there isn’t room for those who would prefer a “traditional wedding,” with all of the “bridal” trappings for a bride to experience the day of her dreams, with her groom playing second chair. That’s great, too, if it’s what the couple wants.

It’s an opportunity for a conscious choice that I encourage wedding professionals to consider. To do so only requires a few adjustments in the opening interview and a consideration of the physical space. As you consider your “ready rooms” and inclusive practices for the 2019 season, ask yourself these questions:

  • Do you assume that wedding parties will be defined and split by gender? Tread carefully there because 40% of all couples in 2018 had mixed gender wedding parties.
  • Do you assume that couples interested in visiting your venue are straight (a bride & groom pairing)?
  • Do you assume that the couple won’t see each other or get ready together prior to the wedding?
  • Do you have two spaces of equal size where each member of the couple can get ready if they so choose?
  • Are those rooms flexible in design to suit the needs of all brides or grooms or does each have fixed trimmings for a “bride” (perceived to be feminine) or for a “groom” (perceived to be masculine)?
  • Are those two rooms labeled for a “bride” and her wedding party and a “groom” and his wedding party or do you have creative names for the rooms that will apply to all combinations of couples?
  • Do you have a restroom that a person of any gender identity can use? Bonus point: these facilities are often handicapped accessible or helpful as family restrooms!

Kathryn Hamm

 

This post was written by Kathryn Hamm WeddingWire Education Expert, Diversity and Inclusion Specialist. Kathryn is also co-author of the groundbreaking book, The New Art of Capturing Love: The Essential Guide to Lesbian and Gay Wedding Photography. Follow her on Twitter @madebykathryn.

» Beyond the Stars – The Power of Using Your Reviews

Photo by Slavik Yasinsky Photography

When marketing a brick and mortar business before the internet, the three magic words were location, location, location! However, this has changed over the years — now reviews are what makes a business successful online.

As you know, having as many great – and recent – reviews as possible is very important to your business. It shows your work ethic and values, from the voices who have hired and experienced your services, a “social proof” that you will live up to the promise of your work. Reviews can set you apart when being compared to other wedding professionals in your category. I often hear from couples that they reached out because of my reviews, even when they didn’t come directly from a site with reviews. How about your couples?

Here are some ways you can use the power of reviews to increase the number of ideal couples who inquire with you – leading to more bookings, which leads to more great reviews, which leads to a fabulously repetitive cycle.

Use what is written in your reviews in places where your ideal couples are looking.

I cannot emphasize this enough! Words, phrases, and even entire reviews – that describe what you want to do more of with couples – should be integrated throughout your marketing materials, on all the pages of your website, on your social media, in your verbal messaging, and any other place where you are communicating with couples. This includes initial calls/meetings with couples or your elevator pitch at wedding shows to reinforce perceptions and expectations. For example, in so many places and in so many ways, I use some form of, “my couples are looking for a ceremony that is fun, personal, meaningful, and non-traditional” – because that is what I hear over and over from my ideal couples and continue to read in my reviews. It truly describes what I do and speaks to my ideal couples and, thus, I embrace it and use it everywhere. The idea is to let your couples say it for you, because it is more powerful coming from them – plus, let’s be honest, often some of the praise they say about you would sound a bit (or more than a bit!) weird or braggart coming from you. Let them say it all for you!

Use what is written in your reviews to improve your SEO.

This takes the above one step further, to not only use your reviews once a potential couple has found you, but also to help potential couples find you. The positive words, phrases, and sentences that get used over and over in your reviews should also be used as keywords on your website and in your blog articles.

Use what is said in your reviews to fix problem areas within your business.

For example, one coaching client of mine was getting high marks for her service on the wedding day itself, but lower marks for her responsiveness in the lead-up to the big day. This issue was written about in multiple reviews and needed to be addressed if the overall customer experience was to be improved. Remember, you may not think what is being reported is a problem, but if your couples think it is, you either need to fix that area or set proper expectations with new couples. 

Obviously, if you get one not-so-great review, it might require a personal response but it probably doesn’t require a process change. However, if you get multiple not-so-great (or quite bad) reviews, read them objectively looking for a pattern. Do they say your communication was lacking? Do they say you weren’t professional? Do they say your end product wasn’t what was promised? If there is a pattern, you should take corrective actions as soon as possible.

On the positive side of the above, use what is said in your reviews to help you streamline and improve your business processes.

Is there something within your process that couples always mention in a positive way? If there is, is there a way you can make it even better? Or, if you are looking at how to be more efficient, is there something you thought every couple would mention but don’t? Could you remove that from your process?  

For example, I send a wedding greeting card with a personal hand-written message to each couple after their wedding. The card itself is a few dollars plus postage, and the time to write it is at least a few minutes. If that never gets mentioned in reviews, is it a part of my process that I could remove without negatively impacting the customer experience? Yes, it is. Now, that doesn’t mean I have to remove it, as it might fit the customer experience I personally want to provide, but it provides valid justification if I decide to remove it.

Share your reviews on social media.

I know this sounds obvious, but I follow lots of local and national wedding professionals and yet, I only can name a few who seem to be consistently sharing their reviews. Facebook, Instagram, and even Pinterest are all places that your potential couples may be checking you out, and therefore you should let your previous couples speak positively for you on these platforms. A great way to share your reviews are to screenshot them right from the WeddingWire Business app and post it on your social platforms (rather that retyping the words, which can be faked or edited).

As you can see from the above, your reviews really do have superpowers that can be exploited for good– the good of your business. Spend the time and effort to make it happen!

Bethel Nathan is a San Diego based wedding officiant, business coach, and industry speaker. Combining her years of corporate and small business experience with a love for marrying awesome couples, Bethel built Ceremonies by Bethel, a successful and award-winning Officiant business. And although still officiating, Bethel now has another love… helping others turn their passions into successful and sustainable businesses. Learn more at www.elevatebybethel.com.