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» Get Up-to-Speed this Engagement Season with Fact Sheets

engagement-season-fact-sheetEngagement season is here with 40% of couples celebrating their engagement from November to February each year. Now that the fall busy season is slowing down for may pros, the holidays are a great time to decompress and prepare your business for the busy months ahead.

It’s important to stay updated on the latest industry trends and stats to understand your audience and how your business can stand out. WeddingWire fact sheets are here to help!

As part of our WedInsights content, we have a helpful library full of great one-page resources you can download to get quickly informed on the latest industry research so you can impress more couples.

Here’s a peek at some of the latest fact sheets:

  • Buying an Engagement Ring: See how couples search for the perfect ring and what attributes matter most.
  • Setting a Wedding Date: Uncover the most popular days to wed and learn how couples pick their vendor team.
  • Wedding Stress: Learn what tasks stress couples out the most during the wedding planning process.
  • Bridal Re-Brand: A look at bridal bias and heteronormative assumptions in the wedding industry.
  • Planning a Honeymoon: From destination to budget, see what decisions couples make when planning a honeymoon.

Get started accessing these guides for free!

» Get Ready for the 2017 WeddingWire Couples’ Choice Awards!

Couples-Choice-Awards-2017-announcement-imageWhen searching for the perfect wedding team, couples rely on reviews from other clients to understand the value of the experience your business provided for their special day. In fact, 87% of engaged couples read reviews when searching for their wedding pros. Reviews give your business credibility and encourage more couples to reach out to learn about your services.

Exciting news — the WeddingWire Couples’ Choice Awards® are coming soon! This annual awards program recognizes the top 5% of WeddingWire professionals leading the industry in high quality reviews from newlywed couples. Recipients of the Couples’ Choice Award are determined based on their demonstration of excellence in quality, service, responsiveness, and professionalism each year.

To be eligible for the award in 2017, we encourage you to reach out to your past clients and request reviews! You have until December 31st, 2016 to collect reviews from your clients this year in order to qualify for the prestigious award.

Here are three easy tips to help you collect more reviews quickly:

Start with gratitude

Email or write a handwritten note to your past clients expressing congratulations on their nuptials and how thankful you are for sharing a part of their special day. Your sincerity will be appreciated and will reinforce why they chose your business to be part of their wedding team. Be sure to invite them to leave you a review on WeddingWire, and make it clear that their feedback matters to your business and helps secure future clients.

Showcase your reviews

You earned great reviews, so let your past clients help sell your business for you! Add your reviews to your website, printed materials, and social media to let your past clients help set you apart from the competition. By showcasing your reviews, your clients will notice how committed you are to producing excellent work — and will be encouraged to leave you a review when their wedding is complete since it clearly matters to your business.

Make it easy

After spending months planning their wedding, sometimes couples want a break from their to-do list. Luckily, we make leaving a review easy for both you and your clients! Simply share a direct link to your personalized review URL, or send an automated email from the Review Collector to request reviews from your clients. By directing them right to source to share a few words about their experience with you, it greatly increases the chance they will complete the process. After all, 1 in 5 couples will write a review when asked, and that number increases to 1 in 3 if they are reminded at least once!

Request reviews from your 2016 clients and be on your way to earning more great reviews before 2017!

» It’s Impossible to be an Expert at Everything – and that’s Okay!

This article was written by WeddingWire Education Guru Alan Berg, CSP. Alan has over 20 years experience in wedding related sales and marketing, and is an author, business consultant, a member of the National Speakers Association, and the wedding & event industry’s only Certified Speaking Professional®. Learn more at alanberg.com.

Recently, I was conducting a mastermind group the other day in the UK for 10 DJ companies, who have varying years of experience (from 5 years to almost 40 years). What stood out to me was that this group, who all have good, successful companies, each have different business skills. Their technical (computer/internet/website) expertise ranged from low to very high. That’s to be expected with any group. What I didn’t expect is that one of the companies, who’s not known for his technical expertise when it comes to websites, was chiming in to help the group with some pretty technical features of Google Analytics. Quite a few of the guys in the room, including me (as I’ve consulted with him privately), were very surprised.

It turns out that he had been studying up, using websites and YouTube videos, and had picked up a few new tricks – and I’ll have to admit, I didn’t even know one or two of them. A couple of the guys in the room are pretty skilled in making websites and knew him personally, so they were even more surprised.

The point of this story? It got me thinking that each of us has our own history, knowledge and skillset.  None of us is an expert in everything, and we shouldn’t ever assume what others may or may not know. We have our own, unique expertise that comes from the combined knowledge we’ve gleaned, and that knowledge is unique to each of us.

impossible-expert-everythingWe’re each a product of our history

Many wedding pros have transitioned into their own businesses after leaving corporate, or technical jobs. They may have deep knowledge of software such as Microsoft Excel or Outlook. While others struggle to make a basic spreadsheet, they’re knocking out detailed reports with ease. However, those same people who have no problem using Excel might struggle with other areas of their businesses (i.e. marketing, design, websites, etc.). None of us is an expert at everything. When presented with a need for our business, we always have the choice of doing something ourselves, or hiring a professional. Knowing when to choose each path is something we often have to learn by trial and error.

It’s often easier to try to learn a new skill or software program, instead of hiring someone to do that task for you, especially when funds are tight. When you realize that the time you’re investing in learning that skill is time away from building your business, or away from your family, often the right answer is to hire the professional – after all, isn’t that why we want them to hire us? If you’re new at a skill, it’s going to take time for you to master it. If it’s a skill that you can profit from, maybe it’s worth investing in the training and time. For others, hiring a professional us a jump-start to that professional level. What’s that worth to you?

When is it time to make the switch?

I realized that when I switched from doing my own taxes, to hiring a professional CPA. My dad is a retired CPA and we would do my taxes together (my degree is in marketing and accounting). However, he’s been retired for a long time (he’s 86 now), so he’s not up on the latest tax laws and software. I never practiced accounting, so even though I have a good understanding, I wasn’t up on the latest info, either. So, a few years ago I hired an accountant, and the first year he did my taxes he showed me deductions I hadn’t been taking and was able to recoup some refunds from prior years. In other words, he paid for himself the first time I used him.

Too many of us fall into the trap of thinking that because we have expertise in one area, it’s automatically transferrable to another skill. We’re comfortable with using a computer, so we think we can make our own website. We’re creative, so we think we can design our own marketing collateral. It’s understandable, especially when you consider that most of us started as, or still are, small businesses, where you, the owner, is wearing many hats. When you’re bootstrapping a new business, you usually do everything yourself. As a matter of fact, Sam Walton, the founder of Wal-Mart, is purported to have said (and I’m paraphrasing) “When I started my business, I knew I’d be wearing a lot of hats. I just didn’t realize I’d be wearing them all at the same time.”

Time is slipping away

An important realization, in any business, is learning to value your time. It’s the one thing you’ll never get any more of. Sometimes it’s best to hire someone to do something you do have the skill for, just because your time is better spent on other tasks. I put off hiring an assistant for a couple of years. I knew it would be helpful, but I wasn’t sure I could justify the expense. Everything was getting done, but at what cost? The cost was my time, sitting on the sofa at night with my laptop, working, when I should have been spending time with my family, or even just relaxing.

What’s your time worth? What else could you be doing if you delegated some tasks to someone else (virtual assistant, intern, employee)? None of us is an expert at everything, no matter how long, or short, you’ve been in business. Sometimes we all need help. Becoming aware of that is the first step to accomplishing more, achieving more and profiting more.

» Engaged Couples Don’t Just Like, They Love Snapchat!

snapchat-geofilters

Snapchat is a quickly growing social media site — and the favorite site of many of your current (and future) couples! In fact, it’s the top social site in growth this year, and 10 billion photos and videos are being shared on the site daily! As social sharing moves more visual than ever before and video grows in importance, getting comfortable on visual-first social sites like Snapchat is important.

One of the biggest social trends we have seen this year is that many weddings are getting shared live on Snapchat. From venue details to behind the scenes looks at the wedding party to the reception celebrations and speeches — couples and their guests are sharing the full wedding experience with their followers.

Couples love to see their day celebrated by their guests, and also want their wedding experience to be special. A great way to encourage posts and customization is by adding a Snapchat Geofilter for their wedding day. To help, WeddingWire has made it easy for couples to pick a design and get it set up with Snapchat for their big day with our free Geofilter designs!

How to Geofilters work? Couples can simply select their favorite design, and easily click through to set it up on Snapchat by uploading their design, picking a time and geofence for the filter and then submitting it to Snapchat for approval (there is a fee required by Snapchat).

If you haven’t set up a Snapchat account, we encourage you to give it a try! If you would like to start posting on Snapchat for your business, focus on becoming a storyteller for your business and authentically capture content in the moment. Share behind-the-scenes photos and videos of you wedding prep, peeks at your daily lives, and of course the beautiful finished product of your work. To grow a following, cross-promote your Snapchat account across your marketing materials and other social channels. Learn more about Snapchat Marketing by reading this recent post!

Photo by Krista A. Jones Photography

» Taking Full Advantage of the Off-Season

Pro to Pro Insights

Jennifer Taylor, Taylor'd Events GroupThis post was written by Jennifer Taylor. Jennifer Taylor is the owner of Taylor’d Events Group, a planning firm that specializes in celebrations of all kinds in the Pacific Northwest and Maui.

When it comes to planning ahead, there is no better time than the off-season to get organized and map out your next steps in business development. Whether it’s streamlining your client intake procedures or doing research on an idea you’d like to capitalize on, it’s best to make the most of the time during your off-season. If you can’t make time for it now, how do you plan to handle it when your days are filled with events?

off-season-blogHere are a few ways you can take advantage of your off-season and put your business in a better position for the year to come:

Jumpstart your social media

Has your social presence been lacking? Do you need a total overhaul on your accounts? Now is the time to map out your social media plans for the upcoming season. If posting to Facebook and Instagram is too time-consuming when you’re busy with other work, look into programs like Later and Schedugram that allow you to pre-schedule your social media posts. That way, you only have to set aside an hour or two of your time each month to plan out your posts.

Streamline your emails

Email drafts are a lifesaver – in addition to making your life easier, they also set a standard procedure for others as they send emails (or future employees if you’re not quite there yet). Although you’ll certainly want to tweak each email for its recipient so it stays genuine, creating drafts of your frequent emails will save you a lot of time in the future. Consider writing up drafts for initial responses to inquiries, follow ups, welcome emails and anything else that you find yourself sending out a lot.

Rebranding and Website Redesign

Rebranding is a major process and takes a lot of time and preparation – certainly not what you want consuming your time while you’re in the middle of peak season. If you’ve been thinking about changing your name, updating your logo or even doing a complete overhaul, start preparing as the off-season begins and aim for a launch date around the beginning of the next season. Even a simpler website redesign can take some time, so don’t wait to get started!

Planning a new project

If you’ve been thinking about launching a new service or building an extension of your company, the off-season is the ideal time to do your research and begin implementing the first steps of your plan. Give yourself enough time to map it out and understand that it is a work in process – it’s not something you can finish overnight!

» The Force of the Social Media Four

It can be challenging to stay on top of the latest social media sites and trends — especially while you are busy running a successful wedding business. But there’s no need to feel overwhelmed. Social media doesn’t have to require lots of time to make a big impact on your client reach!

This infographic shares the four key social media sites where you will make the greatest impact with your target audience of engaged and pre-engaged couples today. Review these tips from WeddingWire CMO Sonny Ganguly to learn how to leverage the social media four: Facebook, Pinterest, Instagram and Snapchat.

The-force-of-social-four

» Your Reviews Are Working Harder for You

We have added a new search and filtering functionality to the reviews on your Storefront. Couples are now able to easily find reviews related for the type of event they are planning. We’ve found through user testing that more relevant reviews can resonate even stronger with potential clients. For example, if they’re planning an outdoor wedding, users can easily select that particular search term to see just the reviews of past clients who had that type of wedding. Similarly, if a user wants to see anytime a particular employee was mentioned and they search by name, all reviews mentioning will display with that search term bolded in each review.

10-8

With this new functionality, it’s more important than ever to collect reviews from all your clients to showcase your offering! We automatically ask questions about which services each couple uses after they complete the review to make sure they will be associated with the correct filters.

We make it easy with the WeddingWire Review Collector. Just add your client’s contact information and customize your email. We’ll take care of sending reminder emails on your behalf if they don’t take immediate action. Request reviews »

Don’t forget! Couples’ Choice Awards 2017 is coming soon. The deadline for your reviews to be considered is December 31, 2016. Make sure you ask your clients for reviews today to help boost your chances of winning.

Questions? Visit the Support Center for more information about your account or email support@weddingwire.com at any time

» 10 Ways to Avoid Falling Into a Productivity Rut

The following post was written by WeddingWire Education Expert Andy Ebon. Andy is the Founder of Wedding University and The Wedding Marketing Blog, and is an International Public Speaker, Writer and Consultant based in Las Vegas. Andy travels across North America and beyond, presenting to Associations, Wedding Industry Conferences, Regional Gatherings, and Local Meetings.

As a busy wedding professional, it’s important to maintain your productivity throughout the day – especially during busy season! While we all strive to be as productive as possible, some days can be particularly challenging. Review these 10 easy ways to keep you from falling into a productivity rut, and instead keep your business on the fast track.

Skip the Snooze Button

Pressing the snooze button seems to provide more rest to start in the morning in the moment, but that’s not necessarily so. When you first awake, your body releases energy getting you ready for the day. Returning to sleep can slow down the process and make you want to continue to hit the snooze button. Those extra minutes in bed can quickly add up!

5 Ways to Take Time for YouNever Miss Breakfast

Getting the fuel we need doesn’t just mean sleeping well. By the time you wake up you likely haven’t eaten for 10 hours or more. The first meal of the day jump-starts your metabolism and replenishes blood sugar levels. Low blood sugar makes it harder to focus and more likely to feel tired, irritable, and impatient – which isn’t a great way to start your morning to do list! Beginning a day with a well balanced meal can help you start the day focused, energized and ready to dive into work, so breakfast should never be skipped.

 Limit Random Web Surfing

It’s not hard to get distracted finding the answer to a random notion that just appeared in your consciousness by searching online, or feeling the need to check in on your favorite social network or online sites. When you get curious about something, just write down what you would like to check on and give yourself a designated time during the day to dedicate to these items. This will keep you on task, and give you ‘free time’ to look forward to.

Avoid Multitasking

When we feel overwhelmed, it’s not uncommon to turn to multitasking. However, when you are distracted by multiple items to do, you are not really multitasking in most cases; you are ‘task switching.’ Work to focus on one thing at a time, and check it off your list when done! Don’t allow yourself to ‘bounce around’ without a plan, as you will likely not complete anything in a timely and thorough manner.

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» Wedding PR: Developing Your Speaking Platform

WeddingWire Education Expert

Meghan Ely

Meghan Ely is the owner of wedding marketing and wedding pr firm OFD Consulting. As a highly sought-after speaker in the wedding industry, she is the exclusive Wedding PR Education Expert for WeddingWire as well as the national Communications and Marketing Director for WIPA

If you’re looking to expand your public relations efforts, professional speaking can be the perfect solution to increasing brand recognition and solidifying yourself as an industry leader. Oftentimes, people get excited and jump headfirst into pitching themselves; however, this can be a mistake if you haven’t put together a strategy ahead of time.

One major piece of your speaking strategy is your platform – it is essential to creating and fine-tuning your topics ahead of the actual pitching process. Ideally, your speaking platform will consist of three or four topics that you are comfortable speaking for at least 45 minutes, but even up to one and a half hours.

meghan-blog-imageSo, what topics should you cover? Good question.

First and foremost, dig deep and ask yourself what subjects you’re equally passionate about and well versed in. If you were standing in a room full of industry peers, would you be comfortable answering everything and anything about your chosen topic? Sit down and map out every topic you can think of, but don’t be too broad. Nobody wants to hear something just about wedding planning – you have to get specific with it. Expect to have a pretty overwhelming list (you do know a lot!), but don’t worry because you’ll be narrowing it down later.

Then, it’s time for research! Look at the places that you want to pitch, whether it’s a local workshop, national conference, association meeting or retreat. Review the speakers who are already booked and what kinds of topics they are covering. Your goal is to offer subject matters that are complementary to what is already there but still offer a unique perspective.

Once you’ve narrowed your topics down to the three or four best options, it’s time to put together your three main components for pitching – a catchy title, a brief description and three or four strong takeaways. Your title should be interesting without being two cutesy, with the description explaining what your speech is all about. Keep it simple at about 75 words or less. As for the takeaways, they should include actionable items that attendees will learn and walk away from your presentation with. Don’t be too anxious about expanding too much in your pitch – you’ll have much more space in your presentation to dive in deep!

As always, test the waters when pitching. If you’re finding that you’re not getting responses, it may be time to pivot your subjects. Topics are meant to evolve. For example, if you’re focusing on technology or social media, you should expect that your content would evolve quite a bit.

Create a marketing piece, like a one-pager, that really showcases you and your topics. As you’re submitting and waiting to hear back, it never hurts to take those topics and write guest articles or blog posts about them. Making efforts to project one’s self as an industry expert can be the difference in a winning pitch!

» Build a Strong Foundation Before You Expand

This article was written by WeddingWire Education Guru Alan Berg, CSP. Alan has over 20 years experience in wedding related sales and marketing, and is an author, business consultant, a member of the National Speakers Association, and the wedding & event industry’s only Certified Speaking Professional®. Learn more at alanberg.com.

Through my many years around the wedding and event industry, I’ve met lots of people who have successfully expanded their businesses, whether it’s to other services, or to other markets. The one common thread is that they already had a successful business with a strong foundation before they expanded. I’ve also run into lots of people who have tried to expand, but failed. Usually they tried too soon, or didn’t do the leg work necessary to successfully branch out.

Here are a few things to keep in mind as you consider business expansion:

It’s a universal challenge

While speaking in India recently, a make-up artist told me that she wanted to expand to many other countries, and she’d like my advice. I loved her enthusiasm and entrepreneurial spirit. So I asked her what contacts she had in those other countries, and she had none. I asked if she had ever visited those other countries, and she had not. I told her that I appreciated her desire to grow, but that she needed to do some research about those markets first. A few things to learn are how they use make-up services, what the competitive landscape looks like, what the pricing and wedding spending are for services like hers, and other key details that will impact her success.

Are you ready to make the commitment?

Are you thinking of branching out? Countless photographers tell me that they’d love to do destination weddings in exotic places. Why? Probably because they see the photos and posts of other photographers in those places and it looks exciting. Who wouldn’t want to do that? What you don’t see, is all the work that happened leading up to the event. How did they get that wedding? What connections do they have that you don’t? What networking brought them to that connection? Was that their first destination wedding, or their 20th? You have to be prepared to take on new challenges and potentially the required additional time or resources that will affect your business.

It all looks great on social media, but that’s just part of the story

The funny thing about Instagram and Facebook posts is that they typically only show the best successes and worst failures. When you see those beautiful destination wedding images on Instagram or Facebook, you don’t get the back story. Were there any logistical issues, travel issues or safety concerns? It all looks glamorous on the surface, but you don’t hear about the mosquitos, the 16 hour flights, countless hours waiting in airports, hotel issues, or in the case of my recent trip speaking in Mexico, the 10-foot long boa constrictor snake that was outside the venue. Yeah, that’s the less glamorous part of traveling for work that you don’t see, or often hear about.

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» Like, Love or Dislike It: Social Media Matters

social-media-matters-webinarWebinar recap!

It’s challenging to stay on top of the latest social media sites and trends — especially while you are busy running a successful business. However, social media doesn’t need to require lots of time to make a big impact on your client reach.

During this month’s webinar hosted by WeddingWire Chief Marketing Officer Sonny Ganguly, we discussed the ‘big four’ social media sites your clients are loving — and where you need to be active this engagement season. Plus, Sonny shared expert tips to effectively leverage each top social media site to your business advantage.

Here are some of the webinar highlights:

  • Visual sharing on social sites is key. This is part of the reason that Instagram and Snapchat have risen to popularity so quickly! Overall, 3.3 billion photos are shared on top social sites daily. Don’t miss an opportunity to show off your work on a regular basis!
  • Your clients love social media. The majority of today’s engaged couples are Millennials in their twenties and early thirties. 89% consider themselves active on social media and 56% report that they would only consider booking pros they can find on social media.
  • How do they use social while planning their wedding? First, they turn to virtual pinboard site Pinterest to get inspired. Next, they move to Facebook to learn more about vendors they are interested in, and also turn to Instagram to see your aesthetic.
  • They follow the wedding pros they’re interested in. 61% of couples ‘follow’ or ‘like’ the professionals they want to learn more about. Why? Most commonly to get inspiration for their wedding, to see the quality of your work and to get more info about your business.
  • Where should you invest the most of your time? The top four sites to invest your time and connect with your clients today are: Facebook, Instagram, Pinterest and Snapchat. You can cut back on time on Twitter, Google+ and Tumblr due to a lack of interaction with your clients or general sharing traffic on those sites this year.

For more great social media tips, stats and information about connecting with couples on top social sites, watch the full webinar! Don’t forget that past webinars are available within Premium member’s accounts to view anytime.

» Why You Shouldn’t Offer Multiple Wedding Services

Pro to Pro Insights

Leila Lewis, photo by Valorie Darling PhotographyThis post was written by Leila Lewis of Be Inspired PR. As a business school graduate from Santa Clara University, Leila (Khalil) Lewis’ career began in publishing, where she worked in marketing and editorial roles for business and lifestyle publications. Since transitioning into the wedding business in 2004, Leila has over 10 years of wedding marketing experience under her belt, and is the industry’s go-to for wedding public relations services, brand development and business consulting.

As a business consultant that specializes in collaborating with wedding industry creatives, I am consistently working with different wedding professionals who are trying to kick-off their new business or revamp their old business. Commonly wedding pros that come to me for business help are what I like to call “slashers” — pros who offer more than one wedding service.

What is a slasher?

blog-slashers-finalA slasher is someone who offers multiple services and/or products. They may be a wedding photographer, but are also a wedding planner/stationery designer/DJ/caterer. If you’re a creative person, it’s easy to fall into the trap of being a slasher and wanting to offer up a wide variety of your skills and passions to your clients. You’re already in the wedding industry and have an eye for aesthetic, so you decide to take on different hobbies that relate to the industry: calligraphy, baking, floral design, etc. While these skills can help you for all things wedding-related, tacking it on as another tab on your website can confuse your clients and can actually distract your business instead of helping to it grow if you’re not careful.

How can being a slasher affect your business?

You might think that having more service options will increase your amount of business, but that’s not always true.  Often, it can be better to pick your area of expertise, and hone your skills and offerings in that specific area to do it very well.

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