» 5 Instagram Must-Haves for Engagement Season

instagram

Photo by Clay Swanson Photography

Engagement season is quickly approaching, and one of the first places couples will research vendors is on Instagram! To prepare, you should make sure your profile is in tip-top shape so that couples feel drawn to you when they come across your content. Once you draw them in, you should also make sure to prompt them to visit your website or send you an inquiry.

Here are five things that your Instagram profile should have in order to stand out to couples this engagement season.

Make your bio shine

When couples land on your Instagram profile, one of the first things they will see is your bio. Instagram bios can be a max of 150 characters, so you must make every character count. Here are a few things to remember to include when writing your bio:

  • Succinctly explain what you do and who your ideal client is
  • Show your personality
  • Include a call to action

Read more about how to write a social media bio that attracts couples here.

Create a clear call-to-action

Just like you should have on your Storefront or website, a call-to-action on your social media channels is a must! You’ve captivated a couple so don’t let them leave without giving them direction to head to your website or contact you. There are two great places to do this on your Instagram profile:

  1. Your Bio – Give couples an instruction in your bio. For example, you might say, “Click below to see my full portfolio!” or “Message me to learn more!” or “Have a question? Let’s chat!”
  2. Your Link – When you click to edit your profile in the Instagram app, you will see a field where you can enter your website URL. Use this strategically by linking to your About Me page, a lead magnet landing page, or a portfolio page. This will give potential clients the most important information about your business and motivate them to contact you.  

Post quality content daily

After making sure that your profile is captivating and providing direction to incoming couples, make sure that you are staying top of mind! One of the best ways to stand out from your competitors is to have a fresh,  up-to-date Instagram feed. This will help showcase your work as for couples that follow you and ensure that you  continue to pop up in their feed.

Don’t forget that Instagram is a visual platform, so when posting regularly,make sure that you are posting visually appealing and inspiring content. You want to post aspirational content that makes a couple stop and think “Wow – I want to be THAT couple.” Apply these tips for curating Storefront photos to your Instagram feed.

Show your personality

You may be using Instagram to market your business, but remember – couples also care about the person behind the business, too. Every so often, post photos that tell a bit about you and show your personality. You can share selfies, photos of your work space, photos taken with past clients, or even just photos of things that make you happy throughout your day. This will help you create a connection with couples and attract more ideal clients.

Optimize for engagement

There are two kinds of Instagram engagement that you should focus on. The first is on your profile itself. Couples want to see that your posts have likes and comments. To increase engagement, include relevant hashtags and ask questions in your captions to encourage people to comment.

The second is your engagement with other profiles. Avoid only logging into Instagram to post your own photos. Instead, make sure to spend a few minutes each day browsing through your feed, liking and commenting on others’ posts. You can also search for hashtags that local couples may use in their posts, then engage with their posts. This will grab their attention and encourage them to click through to your profile.

» 3 Key Ways Millennial Couples are Different from Past Generations

millennial couples

Photo by Anna Simonak Photography

Millennials (also known as Gen Y), whose current age ranges from 16-34, account for roughly 25% of today’s US population – making them the largest living generation. As of 2017, U.S. Millennials are estimated to spend roughly $200 billion annually, make up 75% of the workplace and comprise the majority of the consumer market within the next 10 years.

Why does this matter for your business? The Millennial generation is at the age where major life events are taking place, like graduating, buying a house, and getting married. In fact, more than 80% of WeddingWire couples are Millennials! Knowing where they are in their life stages is key for understanding how to communicate with this important group.

Millennials are willing to spend more to personalize their weddings

Over the past 10 years we’ve continued to see overall guest count decrease, regardless of age, whereas the total spend per guest is on the rise. Couples are willing to spend extra on each guest in order to really personalize their big day and make it memorable and unique. On average, millennials spend $31,000 on their wedding, whereas GenXers spend $24,000 on fewer guests. A few other points of differentiation between Millennials and their older counterparts:

  • Engagement Length: 13 months for Millennials, 11 months for GenX
  • Number in Wedding Party: 10 for Millennials, 7 for GenX
  • Number of Vendors Hired: 11 for Millennials, 9 for GenX

87% of Millennials report having their smartphones on them at all times

Millennials are the “mobile generation” — everything they do or want to do can be done on-the-go, so a non-existent or poor mobile website can be an instant deal breaker for this group! Make mobile a priority by doing a full sweep of your online properties from your mobile website to your emails, and make sure the content is easily digestible (and layout is responsive) on smartphones and tablet devices.

Nearly all (89%) of Millennials report using social media

Millennials spend about 5 ½ hours on social media daily, most of the time via mobile devices, so it’s important for your business to have an active presence online. Make sure to post interesting, relevant content that will grab their attention. Keep your content visual and whimsical by incorporating useful videos, tips or advice! Use hashtags to focus on key topics and don’t forget to interact with followers, prospective clients and other industry professionals.

Remember: Just because we’re focusing on Millennials, these tips and tricks are relevant for ALL of your customers. Thinking about age and generation is one helpful way to think about where you customers are in their life stage and how can you best serve and meet their needs!

» How to Run a Facebook Contest This Engagement Season

Walking Eagle Photography

Photo by Walking Eagle Photography

Running contests and giveaways is a great way to get engagement and visibility for your Facebook page, but it’s important to be aware of the  promotional guidelines you must follow to ensure a successful promotion. Before running a Facebook contest or giveaway this engagement season, we recommend brushing up on Facebook’s guidelines in order to avoid your account being flagged or shut down. Here are three of Facebook’s rules that you may not have known about before.

You cannot ask for shares or tags as a requirement for entry

“Share this post and tag a friend in the comments to enter!” is a common line found in contest posts on Facebook, and it makes sense, right? Shares get you in front of more people and if someone tags a friend who is engaged, it can get you in front of more potential clients – plus, everyone asks for shares and tagging in the comments! It can’t be that bad…right?

As innocent as it may seem, asking for people to share your post or tag a friend violates Facebook’s guidelines. The official Facebook rule states, “Personal Timelines and friend connections must not be used to administer promotions.”

This means that you cannot ask for people to: share your post to their page, share your post to a friend’s page, tag friends in the comments, or tag friends or themselves in a photo in order to enter your contest.

However, you can ask people to like the post or comment in order to enter. You can even encourage tagging a friend in the comments or sharing the post to spread the word, as long as it is not a condition to enter the contest.

You must state the official terms and eligibility requirements for your contest

Your post should explain the rules of the contest or giveaway. Make sure to include minimum age, location, or other requirement for entry, along with how the winner will be chosen and any other terms that you would like to include. If you have longer terms and conditions, you can always link to a web page that outlines them.

For example, if you are a wedding photographer hosting a giveaway for a free engagement session, you may want to state that all eligible participants must be engaged, living within your state, and must be getting married within a certain timeframe.

You must state that Facebook is in no way affiliated with or sponsoring your contest

Facebook requires that you make it clear that they are not connected with your contest whatsoever. The easiest way to do this and cover all your bases is to pull directly from Facebook’s official contest guidelines and add a line to the end of your post stating that your promotion “is in no way sponsored, endorsed or administered by, or associated with, Facebook.”

Now that you know three important Facebook contest guidelines to follow, here are some ideas for contests and giveaways:

  • Ask for couples to share their wedding date in the comments, then randomly select one couple to receive a discount off a package or a free service.
  • Post a photo that relates to the couple (photo of them, their wedding, their invitations, etc.) and state that if you get a certain number comments or likes on the post, the couple will get a discount or bonus while working with you.
  • In a post about engagements, have couples comment with their engagement story or location, encouraging photos and details. Then randomly select an engagement story from the comments to win and be shared.

» Why You Should Never Buy Followers on Social Media

The desire to feel validated and popular, paired with the difficulty of earning followers organically leads a lot of businesses to want to buy followers – after all, a higher number of followers will make you look better to couples checking out your page… right? Not necessarily.

Having the ability to show off thousands of followers sounds nice in theory, but buying followers can be harmful to your brand in more ways than one. Here’s why:

Buying followers impacts your credibility

Nobody else may know that you bought followers, but if couples who check out your social profiles figure out that your followers are fake, it will significantly impact your credibility and trustworthiness – the two things you were hoping to build. You don’t want couples to start wondering things like, “If you are paying your way to internet popularity, what else might you not be totally upfront about?”

Fake followers are obvious

There are so many ways to spot fake followers. If someone sees your company’s Facebook or Instagram account one day and notices that you have a certain number of followers, then comes back the next day to see that you have ten times the amount of followers from the day before, they will know something is up.

Furthermore, fake followers never have realistic profiles. They often have a randomly generated username, similar profile pictures and bios, and rarely have more than one post published to their account. If someone notices that those are the types of accounts following you, they will know for sure your followers aren’t real.

People may think poorly of your content

Consider this scenario: a couple goes to your profile or company page and sees how “popular” you are with such a large following. When they start exploring your posts, they are probably expecting many likes, shares, and comments, but instead, they see almost no interactions with your content. Their first reaction will likely be that no one is interested in the content you share, and therefore it isn’t worth checking out.

SEO will take a hit

If your follower count is disproportionately higher than the number of people you follow and the number of posts you have published, Google may actually flag your account as fake and penalize your profile and website in search rankings. This is because having fewer posts with an abnormally large number of followers is a common indication of a fake account, and Google wants to show users quality search results. If links to your website are primarily being shared on what is flagged as a fake account, Google will interpret that as spam. In short, quality content gets prioritized when it comes to SEO and purchased followers can impact your quality score.

So how do you gain real followers organically?

  • Post examples of your work, behind the scenes snapshots, photos with couples, and go live on Facebook to showcase you and your business to couples
  • Interact with your followers
  • Be authentic and have personality so couples know you are genuine and real
  • Publish posts often, but don’t spam followers with promotional content
  • Run giveaways for couples – For example, if your photo gets 100 likes or comments, a participant could win a fun freebie related to your business

Growing your social media following organically is almost always the better practice. Instead of spending money on a following that will do nothing for your business, invest your time using the above tactics to create a following that will be far more likely to gain value from your posts and therefore more likely to engage with you and your business.

» WeddingWire Networking Night Seattle

This week, local wedding professionals gathered at Lake Union Cafe & Custom Bakery for WeddingWire Networking Night Seattle!

At the Networking Night, wedding professionals had the opportunity to enjoy an art deco event space while networking over light fare. Guests met other local vendors across all service categories as well as members of the WeddingWire team. Plus, they learned local-industry statistics and social, mobile & tech trends for your business, presented by WeddingWire’s Chief Marketing Officer, Sonny Ganguly.

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the lovely evening below. For additional photos from the night, check out our gallery!

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Tom of Tom Ellis Photography!

» Social Media Bios That Attract Couples

social bios

Social media profiles tend to give you limited space when it comes to writing your bio. Facebook gives you 255 characters for your “About” section and Instagram only gives you 150 characters. In order to spark couple’s curiosity and intrigue them to learn more, you need to make every character count. Here’s how:

Show personality!

The keyword in social media is social. Couples want to see that your business is operated by people – people who have personalities that they can relate to. If they can immediately get a sense of your style and personality, they will be more likely to like and trust you. Doing this will also help you attract ideal clients, rather than couples who don’t fit your style.

If you’re stuck on how to infuse your personality into your bio, here are a few ideas:

  • Use Emojis throughout your bio.
  • Use exclamation points to show enthusiasm!
  • Write how you would speak. Say it out loud and make sure it feels natural.
  • Include quirky phrases that you regularly use out loud when talking with clients.

Stop focusing on yourself…

Most businesses go straight for the traditional approach of creating a business-focused company bio. They explain what the business does. Sounds like it would make sense, right?

A business focused bio would sound something like this: Bella Photography offers engagement and wedding photography to couples in Florida.

That absolutely describes what Bella Photography does, which is great, but there are a lot of photographers out there who shoot weddings. How are Bella Photography services any different? How would hiring Bella Photography over someone else benefit a couple?

You need to differentiate yourself quickly so that you don’t lose the attention of a potential client when they come across your social media profile. Continue reading

» WeddingWire Networking Night Westchester

This week, local wedding professionals gathered at The Davenport Mansion on the Sound for WeddingWire Networking Night Westchester!

At the Networking Night, wedding professionals had the opportunity to enjoy breathtaking panoramic waterfront views of the Long Island Sound while networking in the historic and recently renovated mansion. Guests met other local vendors across all service categories as well as members of the WeddingWire team. Plus, they learned local-industry statistics and how to better reach engaged couples through social media from WeddingWire’s Associate Director of Customer Success, Kyle Mihalcoe.

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the enjoyable evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Rabbi Andrea Frank from Rabbi Andrea Frank – The Jewish Wedding Traveling Rabbi!

» WeddingWire Networking Night NYC

This week, local wedding professionals gathered at Tribeca Rooftop for WeddingWire Networking Night NYC!

At the Networking Night, wedding professionals had the opportunity to enjoy a beautiful NYC skyline view, network with other local vendors across all service categories, and meet members of the WeddingWire team. Plus, they learned local-industry statistics and how to better reach engaged couples through social media from WeddingWire’s Associate Director of Customer Success, Kyle Mihalcoe.

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the enjoyable evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

  • The beautiful event space, delicious appetizers and beverages provided by Tribeca Rooftop
  • Gorgeous photos from the evening captured by Silverfox Photography & Entertainment
  • Fun & upbeat DJ services provided by Hank Lane Music
  • Stunning floral arrangements by Floral Sentiments
  • Our WeddingWire logo sprinkled throughout the event space via decals on the doors and elevators provided by “I DO” Wedding Decals
  • AV services provided by AV Workshop

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Sharryann from A Little Bit Fancy!

 

» Recovering from a Social Media Crisis

education expert

 

 

Social media is as much a blessing as it can be a curse. While it allows us to gain widespread exposure in ways that were never possible before, it also forces our businesses onto a public stage where we may not always want to appear. Before a social media crisis derails your wedding business, make sure you develop an effective strategy for recovery.

desk workBe Prepared

One of the most effective ways to combat bad press or a crisis situation is to plan ahead for every possible scenario. Begin by listing all of the things you and your team can anticipate going wrong: bad customer feedback, unusual poor performance, weather-related cancellations, or even a competitor badmouthing your services to undermine your reputation. I know it’s hard to think of these things. It’s uncomfortable to anticipate the worst, but so necessary if you’re going to survive.

Ask trusted colleagues to give you ideas of additional scenarios you might not have considered and how they would handle them. The more you flesh out what can go wrong, the better prepared you can be if something actually happens.

Next, outline how you would respond to each crisis. Keep the scenarios and possible responses in a file that you can pull if you’re ever faced with a similar situation. You’ll have to tweak your approach, but you’ll have a bank of great ideas to draw from when you need them most.

React Calmly

When you do respond, especially to negative customer feedback or competitor badmouthing, try to do it as professionally as possible. This will require that you divorce yourself from some extremely natural emotions, but it never pays to react in the heat of the moment. Taking the high road will ultimately reflect positively on you with the people who matter.

If you’re not sure you can separate the situation from your feelings, ask a trusted team member or colleague to read anything you put in writing before you send or publish it. This should include emails and replies to online reviews – things that never really go away, so you want to look good.

Many situations are best handled in-person or via a phone call to the concerned party. Consider reaching out before becoming embroiled in a social media battle. You may be able to avoid additional public debate by going directly to the source. Continue reading

» 4 Ways to Increase Engagement on Facebook Without Paying for Ads

filming

Facebook’s ever-changing algorithm is making it feel more and more difficult to reach your followers and get high levels of engagement on your posts, but don’t worry – it’s still possible to get a big response without paying for ads! Here’s how:

Show your personality

Giving yourself a distinct personality and showing your quirks is so important online! It gives people the ability to connect with you and gain trust, which will make them gravitate towards you when it comes time to book vendors for their wedding. It will also help your audience feel more comfortable and willing to comment on your posts.

So how can you do this? Add Emojis, use exclamation points, and write posts in your own voice. A good rule of thumb is ask yourself if what you are posting feels like something you would say out loud, or if it feels inauthentic to your personality. If it feels right, post away! If it doesn’t, try saying what you want to get across out loud, then write that out.

» Wow Your Clients with Our Custom Snapchat Wedding Filters

Chances are, your clients are often seeking new, creative ways to personalize their big day and create a unique experience for their guests. According to WeddingWire’s 2017 Newlywed Report, nearly 50 percent plan their wedding around a specific theme, and almost 25 percent create a signature cocktail for their reception.

snapchat filters custom weddingsKnowing the popularity of social media and the importance of personalization in the wedding planning process, WeddingWire has joined forces with Snapchat to allow couples to personalize their Snapchat wedding filters, schedule start and end time, set their geofence and pay conveniently all in one place. Couples can now create artfully designed, custom wedding Snapchat Geofilters for their wedding events directly on WeddingWire.

We put together a brief guide so that you can share this new feature with your clients to help them personalize their wedding and delight their guests.

 

Quick Guide to WeddingWire’s Customizable Snapchat Geofilters

  • How do you make a custom geofilter? Simply visit the Snapchat Geofilter page on WeddingWire.com and follow the steps to start building a custom filter. Each filter design includes customizable text fields and fonts allowing couples to make the filter their own.
  • What designs are available? In addition to dozens of signature WeddingWire designs, WeddingWire has also partnered with leading brands such as Lilly Pulitzer, Paper Source, and Tuckernuck, allowing couples to choose from a variety of themes and styles.
  • snapchat filtersHow do the geofilters work? Geofilters are available in a select location, for a limited time, based on the couple’s specific event details. The couple designs and purchases the geofilter between 1-90 days before the event. During the event, guests pull up their Snapchat app, take a photo, and swipe right to add the filter!
  • How much do they cost? Pricing is variable: Snapchat sets the filter cost proportional to the desired length of time and selected size of the geofence. As you enter your selections in Step 3, the price automatically updates accordingly.
  • How can I use this tool in my business? You can tell your clients about this tool as a creative idea that they can incorporate into their wedding and/or other celebratory events; they’ll be delighted that you shared this with them! What’s more, anyone can create a custom geofilter, not just the couple! You could also offer to create a custom filter for the couples you serve – just be sure to run the design by them before purchasing it.

Head on over to the Snapchat geofilters page on WeddingWire to check it out for yourself!

» 5 Unique Ways to Attract Couples With Facebook Live

facebook live wedding business

Have you started using Facebook Live to market your business yet? If not, it’s a must-have in your social media marketing strategy. Here are two reasons why:

  1. Facebook’s algorithm is making it increasingly difficult for businesses to reach an audience on the platform. You may notice that most posts hardly get seen. However, Facebook loves Live. They prioritize live videos in the news feed and will even notify a handful of your followers whenever you start a live video to help you build an audience.
  2. Your followers will love it! The beauty of Facebook Live is that it is spontaneous and unscripted. Your authenticity and brand personality will shine through, and you’ll get to have genuine interactions with your audience. This establishes trust, which is key for getting couples to book you.

You may be wondering, “What would I even talk about or do in a live video?” You can always go live for Q&A sessions and to give advice to your audience, but those are very common Facebook Live topics. Here are 5 unique ways to use Facebook Live to stand out and attract couples:

Interview past clients

If you really want to stand out amongst other competitors who use Facebook Live, interview past clients live using a tool like BeLive.tv. This tool allows you to go live in split screen, so that way two people can host a live video together from anywhere – And you can interview past clients about their experience working with you!

This Facebook Live tactic is powerful because your audience can see your past clients unfiltered testimonial about working with you. After establishing trust through your Facebook Live interview, encourage those watching to visit your WeddingWire profile to read more reviews about your work.

Give a sneak peek behind-the-scenes

Photographer? Show yourself editing some photos live. Caterer? Show your chefs in the kitchen. DJ? Go live while preparing for a wedding. Whatever you do, there’s always lots of behind-the-scenes work that couples don’t necessarily get to see. Facebook Live is your time to give them a sneak peek.

Share your story

Why did you get into the wedding industry? What makes you excited and passionate about your job? Hop onto Facebook Live and share it with your audience! Couples will love to hear you share your story. Getting real and talking about your “why” with your audience will prove to them that you are in business to help make their wedding dreams come true, not just to make money.

Walk through your process

What is your process with clients? Think about all of the steps you take when you first talk with a client all the way up until their wedding day. Now identify what makes your process unique compared to other vendors. For example, a wedding planner who puts a special focus on tablescapes and event design has a very different process than a planner who focuses on logistics.

Go live on Facebook and talk about it – explain your process, what makes it different, and why it will benefit the couple.

Go live at a wedding

Now that we’re in wedding season, use Facebook Live at a wedding (with the permission of the couple, of course). No matter what role you have at the wedding – officiant, hair stylist, makeup artist, caterer, photographer, DJ, planner, etc. – you have the ability to go live and show potential clients how you interact and work at an actual wedding.

This is one of the best ways to use Facebook Live because couples who view the video will be able to picture you at their own wedding, which will make them want to book you.