Photo by Patrick Nied Photography
This article was written by Kevin Dennis, editor of WeddingIQ.
Having strong vendor relationships will help build your business; this is something we all know to be true. From networking events to associations to mastermind groups, there are lots of ways you can start getting to know your peers and establishing relationships that are going to lead to the all-important vendor referral.
So, how do you get there? See some of my top tips below:
Make the time
During the off-season many event professionals take the extra time they have and use it to network and get their face back out there. You should be doing the same thing. Yes, you may be understandably using that time to go on vacation and get organized for the upcoming year, but don’t disappear from your community. The last thing you want is for a competitor to sweep in and start using your absence to their advantage.
Working in the events industry means you know that being unresponsive can cost you clients and money. The same can be said for your relationships. If you’re ignoring or putting off emails from your creative partners, even if it’s just a quick hello, they may forget to reply back to you when you need them in the future. Be sure that if you aren’t in the office, you’ve got a clear out-of-office email letting them know when you will be back to respond.
Share the wealth
When vendors start referring business your way, be sure to return the favor- when it’s appropriate. There is no better way of saying thank you or showing that you value their work than by sending one of your clients to them. If you have a preferred vendor list that you give to couples, consider adding them to it. The gesture will no doubt come back to you tenfold.
Make the extra effort
Sending your creative partners a symbol of appreciation is a great way to cement your relationship. It doesn’t have to be extravagant or cost a lot of money, but it should be something meaningful and from the heart. For example, in the middle of summer, we send popsicles to our friends in the community as a reminder to stay cool down and take a break. We’ve received Starbucks gift cards from fellow event professionals that know how much we love caffeine.
Use part of your off-season to plan how you’re going to strengthen your existing relationships and establish new ones. We promise that dedicating some of your off-season time to this will ultimately be a long-term investment in your own business.
Kevin Dennis is the editor of WeddingIQ and the owner of Fantasy Sound Event Services, a full-service event company based in Livermore, California. Dennis is the current chapter president for Silicon Valley NACE, and National Vice President for WIPA.