» Build Your Twitter Community

In order to maximize on what Twitter has to offer, it’s important to build your community. To do this you have to start by figuring out what your objective is. Do you want to keep your followers up-to-date on your business? Do you want to share dialogue with followers, maybe potential clients? Do you want to stay ahead of the social media curve? Whatever your objective is, it is important to determine it first and then dive right in!

I found a great list of 10 tips to guide you in establishing your community. Here is a quick summary:

  • DO – create a user-friendly ID. Your Twitter ID is part of your personal brand, so use your name or business name. If neither of these are available, blend them or stay as close to them as you can (ex: MegWW). Also, the shorter the name the better!
  • DO – search for people. It’s complete normal and accepted to follow people you don’t know (a huge part of what Twitter is all about). So search for people in the wedding industry or even people from an industry you don’t know much about! Try Twitter Search or Twellow to find people to follow.

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» Benefits of Social Media

Check out the results of a survey, summarized in eMarketerand Mashable yesterday, that outlines the benefits of embracing social media marketing.  Respondents were from the Marketing Executives Networking Group.

Customer engagement took first place, with 85% of surveyed executives citing it as the main benefit of using social media marketing.  Only 21% of executives, however, think that it is a “great lead generation source”.  That means most of those surveyed do not think social media directly impacts sales.

Regardless, the majority of respondents agreed that there are numerous benefits to engaging in social media marketing, given it is low in cost, it can be used a source of feedback and results, and it allows for direct customer communication.

Although this was a small survey, I think the take away message is that it would be beneficial to utilize social media marketing as one of your marketing mediums for 2009.

What do you think the benefits are for using social media marketing?  Do you plan to incorporate more of it in 2009?

» Looking for someone on Twitter?

You can now use Twitter People Search to track them down! Twitter is much more useful when you can find the accounts of your friends, colleagues, competitors or companies that interest you.  So whether you are searching for a friend or for WeddingWire, just click the “Find People” in the navigation bar at the top of your Twitter homepage and search away!

Not into Twitter yet?   Sign up for your free account today and let the fun begin!

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» Email marketing, the right way.

With over 1/3 of all engagements projected to happen over the holidays and the New Year quickly approaching, now is the time for you to hone in on your marketing efforts! Over the next few days I will cover some different ways to help you do this.  Today, let’s take a look at email marketing.

Emails can work as a means of advertisement.  According to a recent MediaPost blog, email marketing is still the highest ROI channel and earning $45+ ROI for every dollar invested (DMA, 2008).

As mentioned in the blog, the key to email marketing is there is a right and wrong way to approach it. The wrong way involves sending the same email, multiple times. This tends to increase your list churn and drive readers away, making it very hard to earn back their respect.

The right way is to make sure that each email counts.  Here is my take on a few good tips from the MediaPost blog that you can use to help you do this:

  1. Get the tone right – Position your products and services so that they meet the need of your customers during the realities of our time (i.e. down economy, low budgets, etc.)
  2. Realize that discounts are not the only motivator – Although discount emails can sometimes work, they tend to fall into the “wrong way” category if they are repeated too many times.  Try providing helpful tips, value information, and timely offers in your emails.  These can boost your response and protect your margin.
  3. Integrate online channels – Use emails to spark a conversation that will continue to other social mediums, such as facebook, twitter, etc.
  4. Ask for feedback in each email and every source of contact with your customers – It is key for you to monitor customer feedback and experience. Make sure you listen to what the customers are saying and communicate back with them. This is only going to benefit you in the long run!
  5. Thank your customers – Send helpful tips and special offers to good customers and new buyers.  This is a great chance for you to encourage your customers to tell their friends about you!

These tips and others listed in the MediaPost blog can help you become a smarter marketer and assist you in crafting your emails the right way!

Feel free to share any other email marketing tips you have personally had success with!