» 4 Steps to Manage Your Time More Effectively

This article was written by Kevin Dennis, editor of WeddingIQ.

Time is one of the most valuable assets any business can possibly have – time to build infrastructure, attract new clients, serve current clients and stay in touch with past clients. Time is a limited resource, however, and way too often we waste it when we could be maximizing it and experiencing growth.

Understanding the impact that wasting time and properly managing it can have on your business is critical to your success. Achieving maximum success requires maximum time efficiency. So how do you manage it?

Make a to-do list

We might think we’re the ultimate multitaskers, but our brains can really only focus on one thing at a time. Making a to-do list allows you to prioritize tasks that need to be done and keep track of how much you’ve accomplished and how much is left. It is a simple way to make your use of time more efficient. If you don’t like paper lists, try going high-tech and keeping yours on your phone or tablet.

Recognize common time traps

In order to fix a problem, you need to clearly define what the problem is, right? Time issues tend to sneak up on people because we think we’re working hard. Email is a prime example. Checking it all day and at home simply diverts you from doing actual work. Busy is not the same thing as productive. What other functions take too long and drain the life from your business?

Eliminate email waste

First, leave your email for the office. Use your time at home to take care of yourself, your health, your family and those non-work affairs that need addressing so you can be your best self at work. Turn off your notifications so incoming mail does not interrupt your workflow. Set aside 15-minute periods to address what needs to be done in your inbox, generally not more than three times each day, unless your email volume requires additional time. Maximize the efficiency of your email management by setting reminders to act on waiting emails, using templates for responses to frequently asked questions and inquiries and using software or an app that allows you to schedule emails in advance.

Use apps to help manage time

Instead of trying to keep up on your own, leverage technology and research and select apps that take over the functions you’re currently trying to manage by hand. There are social media apps that you can use to pre-schedule content and monitor your presence. Financial apps that can help with payroll, accept payments from your customers and assist in preparing your taxes each year. Event software apps take all of the work out of seating arrangements for your clients and creating all important timelines. You can win back so much time you are currently wasting in your business by simply identifying helpful apps.

Good time management essentially boils down to identifying areas of weakness and addressing them with best practices and great technology. You can take your wedding business to a whole new level by taking control of your time management. Don’t wait – start today!

Kevin Dennis is the editor of WeddingIQ and the owner of Fantasy Sound Event Services, a full-service event company based in Livermore, California. Dennis is the current chapter president for Silicon Valley NACE, and National Vice President for WIPA.

» How to Solidify Your Vendor Relationships in the Off-Season

Photo by Patrick Nied Photography

This article was written by Kevin Dennis, editor of WeddingIQ.

Having strong vendor relationships will help build your business; this is something we all know to be true. From networking events to associations to mastermind groups, there are lots of ways you can start getting to know your peers and establishing relationships that are going to lead to the all-important vendor referral.

So, how do you get there? See some of my top tips below:

Make the time

During the off-season many event professionals take the extra time they have and use it to network and get their face back out there. You should be doing the same thing. Yes, you may be understandably using that time to go on vacation and get organized for the upcoming year, but don’t disappear from your community. The last thing you want is for a competitor to sweep in and start using your absence to their advantage.

Always respond

Working in the events industry means you know that being unresponsive can cost you clients and money. The same can be said for your relationships. If you’re ignoring or putting off emails from your creative partners, even if it’s just a quick hello, they may forget to reply back to you when you need them in the future. Be sure that if you aren’t in the office, you’ve got a clear out-of-office email letting them know when you will be back to respond.

Share the wealth

When vendors start referring business your way, be sure to return the favor- when it’s appropriate. There is no better way of saying thank you or showing that you value their work than by sending one of your clients to them. If you have a preferred vendor list that you give to couples, consider adding them to it. The gesture will no doubt come back to you tenfold.

Make the extra effort

Sending your creative partners a symbol of appreciation is a great way to cement your relationship. It doesn’t have to be extravagant or cost a lot of money, but it should be something meaningful and from the heart. For example, in the middle of summer, we send popsicles to our friends in the community as a reminder to stay cool down and take a break. We’ve received Starbucks gift cards from fellow event professionals that know how much we love caffeine.

Use part of your off-season to plan how you’re going to strengthen your existing relationships and establish new ones. We promise that dedicating some of your off-season time to this will ultimately be a long-term investment in your own business.

Kevin Dennis is the editor of WeddingIQ and the owner of Fantasy Sound Event Services, a full-service event company based in Livermore, California. Dennis is the current chapter president for Silicon Valley NACE, and National Vice President for WIPA.

» Should You Rethink Your Sales Strategy in 2018?

Photo by Lacy Ferrell Photography

This article was written by Kevin Dennis, editor of WeddingIQ.

As business owners, one of the biggest parts of our job is selling to prospective clients. We know it doesn’t always come easy, but by creating and implementing an effective sales strategy you’ll see major differences in what your clients are booking, and in turn, your business.

So how do you go from selling the basics to selling the big dream? We’ve got some of our best techniques below.

Give lots of options

When first sitting down with a prospective client, the best strategy to take is giving them lots of options. It helps to open up their minds and get the creative juices flowing, allowing them to visualize the big picture and overall vision for their wedding. Chances are, they’re going to fall in love and want to spend more money. If your business has more than one service, this is also the perfect opportunity to upsell them on those as well.

Always be honest

You want to be sure that you are striking the right balance with clients, between getting the highest price point you can without going so far out of their range that they feel intimidated or turned off. The best way to do this is with honesty. You want to make sure that their expectations are at the right level from the get-go. For my business, we are always mindful of explaining the value of what they’re getting. Clients don’t always understand that at the beginning, so seeing just numbers alone can quickly turn them off. Once we’ve walked them through the process and explained our services and products more thoroughly, it helps them to see exactly what they’re getting.

Listen to the client

One of the biggest mistakes I’ve seen salespeople make, is trying to sell their own vision of what the wedding should be without hearing what the client wants. You really have to listen to them and make sure that the products and/or services you put in front of them is in line with what they’re looking for. They are much more likely to spend money if their vision is being met and they’re comfortable with the end result.

You should never walk into a sales meeting without having knowledge on what you’re selling. You need to know all about the venue you’re working at, all of the variables involved in the event, logistics, and the client’s budget. It’s easier to sell a client if you already know the ins and outs of their wedding. It gives them a feeling of comfort and gives you a great jumping off point for upselling.

So what are you waiting for? Make a new sales plan for 2018 that will have you booking more clients at a higher level than you could have imagined.

Kevin Dennis is the owner of Fantasy Sound Event Services, a full-service event company based in Livermore, California. Dennis is the current chapter president for Silicon Valley NACE, and a past national president for WIPA.

» How to Get On Preferred Vendor Lists (and Stay on Them)

Photo by: Studio 616 Photography

This article was written by Kevin Dennis, editor of WeddingIQ.

The illustrious preferred vendor list is something that, as business owners, we all strive to be on. The exclusivity and third party validation is very appealing, not to mention the leg up it can give you against competition and the increased exposure to couples. So the question is, how do you get on it and stay on it?

I’m sharing some of my best practices for getting on preferred vendor lists and staying on them. With engagement season right around the corner, there’s no better time to start putting these tips into action for your business.

Never Ask Immediately

Asking a fellow vendor or venue if you can get on their preferred list right out of the gate is probably the biggest mistake you can make. Would you want someone you just met five minutes ago asking you for a favor? No, probably not. Once you have gotten to know them more on a professional (or even personal) level, bring the subject up in a more general way. For example, ask them how they choose who to put on the list, or how often they refresh the list. That way you are getting the intel you want without directly asking them to consider you.  

Get to Know the Other Vendors

Sit down and take a look at the list(s) you want to be a part of, and take note of the other vendors on it that you may already know or would like to get to know. The local events community is a small one, and your relationships with people can make all the difference. If you’re close to someone that is well connected, and they respect your reputation, they may recommend you the next time a vacancy on a preferred list comes up. This strategy has worked for me for years, and it’s another reason why networking is so important for wedding businesses.

Don’t Take It for Granted

If and when you are added to the preferred list, don’t get too comfortable. Several places will update theirs at least once a year, and if they barely remember who you are or have been in close contact with someone else, you can easily be replaced. Small gestures can be a fun and creative way to keep your business at the top of their minds. For example, we celebrate obscure national holidays (think National Miniature Golf Day) and send funny notes and trinkets to our vendor friends that will put a smile on their face.

Don’t let the idea of trying to get on a preferred vendor list scare you. With the right approach businesses will be adding you in no time.  

Kevin Dennis is the editor of WeddingIQ and owner of Fantasy Sound Event Services, a full-service event company based in Livermore, California. Dennis is the current chapter president for Silicon Valley NACE, and a past national president for WIPA.