As a member of the Customer Success team, I work with WeddingWire’s premium members. As a team we consider ourselves WeddingWire experts and hope to pass along our experience and expertise with WeddingWire to our Pros to be sure you see a return on your investment!
While we’re always learning new things about our Pros and their businesses everyday, below are my team’s top five frequently asked questions. If these questions haven’t been answered for you as a WeddingWire Pro yet, hopefully this post will help fill you in.
1. How can I get more leads?
Being concerned with how many leads you’re likely to receive or how many of those leads will convert into bookings is at the top of most Pros minds, especially after becoming a premium member on WeddingWire. In order to generate more leads from your advertisement, you need to be sure you put your best foot forward. This includes making sure you have collected as many reviews as possible, displaying professional photos of your work and spending time explaining your business in your About Us section. Putting time into your advertisement on WeddingWire will result in more leads and more booked weddings and events.
2. I don’t feel comfortable reaching out for reviews. Does that matter?
WeddingWire is a website built on reviews. We take our review system very seriously, as we’ve created a community of prospective newlyweds who rely on our Reviews and trust their legitimacy. Even if reaching out for reviews from your past clients is something foreign to you, we urge you to try.
Keep in mind that many of your competitors are asking for reviews from their clients, and you could be doing your business a disservice by not soliciting reviews from past clients. If you’re still not sure if reaching out for reviews is for you, try posting a status on your Facebook Business Page that includes your personalized review URL. This is a great way to ease into collecting reviews for your business, and you’ll be surprised at how many of your clients are more than happy to post their amazing experiences on WeddingWire.
3. How long until I get my first lead?
After the excitement of starting a new advertising venture, most Pros immediately want to know, “How long until this starts working?!” The answer to this question is different for each business. While some Pros will receive a lead within hours of signing up with WeddingWire, other businesses may take a few weeks or more to receive their first lead.