» Social Media Insights: Use These 3 Platforms to Book More Couples

It’s challenging to stay on top of the latest social media sites and trends — especially while you are busy running a successful business. However, social media doesn’t need to require a ton of time to make a big impact and expand your client reach.

To start gearing up for engagement season we recommend evaluating your presence on the ‘big three’ social media sites that your clients are loving — and determining where you need to be active this engagement season.

Here are a few of our key insights:

  • Visual sharing on social is key. This is part of the reason that Instagram has risen to popularity so quickly! Billions of photos and videos are shared on social media everyday. Don’t miss an opportunity to show off your work on a regular basis!
  • Your clients love social media. The majority of today’s engaged couples are Millennials in their twenties and early thirties. 86% use social media and 56% report that they would only consider booking vendors they can find on social media.
  • How do they use social while planning their wedding? First, they turn to the virtual pinboard site Pinterest to get inspired. Next, they move to Facebook to learn more about vendors they are interested in, then they turn to Instagram to see your aesthetic and style.
  • They follow the wedding pros they’re interested in. 61% of couples ‘follow’ or ‘like’ the professionals they want to learn more about. Why? To get inspiration for their wedding, see the quality of your work and get more info about your business.
  • Where should you invest your time? The top three sites to invest your time and connect with your clients today are: Facebook, Instagram, and Pinterest. You can cut back time on Snapchat, Twitter, Google+ and Tumblr due to a lack of interaction with your clients or general sharing traffic on those sites this year.

For more tips on social media and how to freshen your social media sites in preparation for engagement season check out these articles:
Social Media Bios That Attract Couples
Social Media Marketing: What Not To Do

» How to Run a Facebook Contest This Engagement Season

Walking Eagle Photography

Photo by Walking Eagle Photography

Running contests and giveaways is a great way to get engagement and visibility for your Facebook page, but it’s important to be aware of the  promotional guidelines you must follow to ensure a successful promotion. Before running a Facebook contest or giveaway this engagement season, we recommend brushing up on Facebook’s guidelines in order to avoid your account being flagged or shut down. Here are three of Facebook’s rules that you may not have known about before.

You cannot ask for shares or tags as a requirement for entry

“Share this post and tag a friend in the comments to enter!” is a common line found in contest posts on Facebook, and it makes sense, right? Shares get you in front of more people and if someone tags a friend who is engaged, it can get you in front of more potential clients – plus, everyone asks for shares and tagging in the comments! It can’t be that bad…right?

As innocent as it may seem, asking for people to share your post or tag a friend violates Facebook’s guidelines. The official Facebook rule states, “Personal Timelines and friend connections must not be used to administer promotions.”

This means that you cannot ask for people to: share your post to their page, share your post to a friend’s page, tag friends in the comments, or tag friends or themselves in a photo in order to enter your contest.

However, you can ask people to like the post or comment in order to enter. You can even encourage tagging a friend in the comments or sharing the post to spread the word, as long as it is not a condition to enter the contest.

You must state the official terms and eligibility requirements for your contest

Your post should explain the rules of the contest or giveaway. Make sure to include minimum age, location, or other requirement for entry, along with how the winner will be chosen and any other terms that you would like to include. If you have longer terms and conditions, you can always link to a web page that outlines them.

For example, if you are a wedding photographer hosting a giveaway for a free engagement session, you may want to state that all eligible participants must be engaged, living within your state, and must be getting married within a certain timeframe.

You must state that Facebook is in no way affiliated with or sponsoring your contest

Facebook requires that you make it clear that they are not connected with your contest whatsoever. The easiest way to do this and cover all your bases is to pull directly from Facebook’s official contest guidelines and add a line to the end of your post stating that your promotion “is in no way sponsored, endorsed or administered by, or associated with, Facebook.”

Now that you know three important Facebook contest guidelines to follow, here are some ideas for contests and giveaways:

  • Ask for couples to share their wedding date in the comments, then randomly select one couple to receive a discount off a package or a free service.
  • Post a photo that relates to the couple (photo of them, their wedding, their invitations, etc.) and state that if you get a certain number comments or likes on the post, the couple will get a discount or bonus while working with you.
  • In a post about engagements, have couples comment with their engagement story or location, encouraging photos and details. Then randomly select an engagement story from the comments to win and be shared.

» Why You Should Never Buy Followers on Social Media

The desire to feel validated and popular, paired with the difficulty of earning followers organically leads a lot of businesses to want to buy followers – after all, a higher number of followers will make you look better to couples checking out your page… right? Not necessarily.

Having the ability to show off thousands of followers sounds nice in theory, but buying followers can be harmful to your brand in more ways than one. Here’s why:

Buying followers impacts your credibility

Nobody else may know that you bought followers, but if couples who check out your social profiles figure out that your followers are fake, it will significantly impact your credibility and trustworthiness – the two things you were hoping to build. You don’t want couples to start wondering things like, “If you are paying your way to internet popularity, what else might you not be totally upfront about?”

Fake followers are obvious

There are so many ways to spot fake followers. If someone sees your company’s Facebook or Instagram account one day and notices that you have a certain number of followers, then comes back the next day to see that you have ten times the amount of followers from the day before, they will know something is up.

Furthermore, fake followers never have realistic profiles. They often have a randomly generated username, similar profile pictures and bios, and rarely have more than one post published to their account. If someone notices that those are the types of accounts following you, they will know for sure your followers aren’t real.

People may think poorly of your content

Consider this scenario: a couple goes to your profile or company page and sees how “popular” you are with such a large following. When they start exploring your posts, they are probably expecting many likes, shares, and comments, but instead, they see almost no interactions with your content. Their first reaction will likely be that no one is interested in the content you share, and therefore it isn’t worth checking out.

SEO will take a hit

If your follower count is disproportionately higher than the number of people you follow and the number of posts you have published, Google may actually flag your account as fake and penalize your profile and website in search rankings. This is because having fewer posts with an abnormally large number of followers is a common indication of a fake account, and Google wants to show users quality search results. If links to your website are primarily being shared on what is flagged as a fake account, Google will interpret that as spam. In short, quality content gets prioritized when it comes to SEO and purchased followers can impact your quality score.

So how do you gain real followers organically?

  • Post examples of your work, behind the scenes snapshots, photos with couples, and go live on Facebook to showcase you and your business to couples
  • Interact with your followers
  • Be authentic and have personality so couples know you are genuine and real
  • Publish posts often, but don’t spam followers with promotional content
  • Run giveaways for couples – For example, if your photo gets 100 likes or comments, a participant could win a fun freebie related to your business

Growing your social media following organically is almost always the better practice. Instead of spending money on a following that will do nothing for your business, invest your time using the above tactics to create a following that will be far more likely to gain value from your posts and therefore more likely to engage with you and your business.

» 4 Ways to Use Your WeddingWire Reviews on Social Media

Photo by: epaga FOTO

Reviews are the best way to earn a couple’s trust and get them excited to book you for their wedding. Couples searching for vendors can easily see your WeddingWire reviews, but you can also showcase your reviews on social media to help attract couples who follow you or come across your profile.

Generally, paragraphs of text do not perform as well as photos, videos, or slideshows on social media platforms. This means you will need to get creative in the way you share your reviews in order to reach a larger audience and get the most engagement possible.

Here are four ways to use your WeddingWire reviews on social media:

Create a Graphic Featuring Your Review

Use a program like Canva or Photoshop to create an image displaying your review. Start by copying and pasting a review and the couple’s names in a text box. Customize the font style and color to make the text eye-catching. Then, add graphic elements such as stars, your logo, flowers, and/or borders surrounding the text to make the graphic visually appealing and reflective of your brand.

Use the Instagram Carousel Feature

Instagram allows you to post up to 10 photos at a time, giving users the ability to swipe through a series in a single post. Take advantage of this feature by showcasing a review with a corresponding photo from that wedding. Here’s how to:

  1. Pick a review that a couple submitted on WeddingWire about you. Make a graphic, as described above, featuring this review.
  2. Start a new post in the Instagram app.
  3. Click on the “Select Multiple” button.
  4. Select a photo featuring your work from this specific couple’s wedding.
  5. Select the graphic you made showcasing the review from the couple.
  6. In your caption, tell your audience to swipe right to see what the couple had to say about your work!

You can also switch the photos around so the review comes first and the photos come second in the carousel. Either way, this type of post is powerful because it shows potential clients your work, along with what past couples thought of it at the same time!

Use the Carousel Feature on Facebook to Share Your WeddingWire Profile

Facebook also has a carousel feature that allows you to upload up to five photos that users can scroll through, each of which includes a caption underneath it. You can use the carousel to showcase photos of your work and send people to your WeddingWire profile. Here’s how to:

  1. Go to your business page and click share a photo.
  2. Select “Create a Photo Carousel.”
  3. Write a caption that features a review and encourages couples to click to see more testimonials.
  4. Enter the URL for your WeddingWire profile as the destination URL and click the blue arrow.
  5. Upload up to five photos of your work.
  6. Click on the text below each image and paste short quotes (3-5 words) pulled from your reviews under each image.
  7. Publish your post!

This type of post is unique and engaging, making it excellent for getting couples to click and read your reviews.

Showcase Your Reviews on Your Website

Include your WeddingWire reviews on your services pages, contact page, and sales page of your website. At the end of the review, link to your WeddingWire profile and encourage couples to click through to see more reviews. When a couple is perusing your website, they will see multiple reviews about your work, as well as the option to click and read more.

» 3 Reasons Marketing in Facebook Groups Can Hurt Your Business

Have you ever joined a Facebook Group for local wedding vendors and couples, excited to find a place to connect with potential clients – only to find that every group is flooded with vendor after vendor pitching themselves, each one offering a lower price than the last?

This is a common scene in local Facebook communities, often titled “Wedding Buy/Sell/Trade” or “Yard Sale” groups. Couples will post in these groups looking for vendors, but because it is so easy for anyone to join and market in these groups, it becomes oversaturated with local vendors who fall into the trap of competing to offer the lowest price.

The tricky part is that with so many posts popping up from couples planning their weddings in Facebook groups every day, it is easy to fall into the trap yourself and start commenting on posts that ask for vendors with rates way under your standard pricing.

Here are three reasons this is hurting your business:

  1. Since there are so many vendors trying to quote their lowest rates in an effort to compete for business in these groups, the couples who join and post in local Facebook wedding groups tend to be deal seekers. Of course, this is not always the case, but if you have higher end pricing or simply do not want to discount your rates, it can become difficult to find prospects willing to pay full price. 
  2. If you spend a lot of time in these groups marketing to couples that aren’t your ideal clients, you are losing time that could be spent building your business elsewhere – like updating your WeddingWire Storefront, preparing for bridal shows, or working on a referral program. If you feel like you post and comment often in Facebook groups, but it’s getting you nowhere, try focusing your energy on other avenues that you know work for you. 
  3. Participating in lowest-bidder comment threads in these groups can devalue your work. If you find yourself commenting on every post and handing out discounts to all of the couples who contact you in these groups, it makes your discounted rates the norm – meaning it will become more and more difficult to find couples and get referrals from people who are willing to pay for your full priced packages.

So what should you do instead? Focus on your ideal client. These couples are the ones who are most likely to love the work you do and write reviews that will attract more ideal clients in the future. Think about how your ideal client researches wedding vendors and the unique qualities they are looking for in their search. Then use those things to determine how to market to them and how to convey your brand on WeddingWire, from your photos to your profile description.

Make sure to highlight the characteristics they are looking for in a wedding vendor throughout your profile so that your ideal clients will be even more interested in what you have to offer. Then when you do get inquiries, you won’t feel as pressured to give discounts or “beat” other vendors in the market – all while saving time after leaving those Facebook groups!

» Social Media Bios That Attract Couples

social bios

Social media profiles tend to give you limited space when it comes to writing your bio. Facebook gives you 255 characters for your “About” section and Instagram only gives you 150 characters. In order to spark couple’s curiosity and intrigue them to learn more, you need to make every character count. Here’s how:

Show personality!

The keyword in social media is social. Couples want to see that your business is operated by people – people who have personalities that they can relate to. If they can immediately get a sense of your style and personality, they will be more likely to like and trust you. Doing this will also help you attract ideal clients, rather than couples who don’t fit your style.

If you’re stuck on how to infuse your personality into your bio, here are a few ideas:

  • Use Emojis throughout your bio.
  • Use exclamation points to show enthusiasm!
  • Write how you would speak. Say it out loud and make sure it feels natural.
  • Include quirky phrases that you regularly use out loud when talking with clients.

Stop focusing on yourself…

Most businesses go straight for the traditional approach of creating a business-focused company bio. They explain what the business does. Sounds like it would make sense, right?

A business focused bio would sound something like this: Bella Photography offers engagement and wedding photography to couples in Florida.

That absolutely describes what Bella Photography does, which is great, but there are a lot of photographers out there who shoot weddings. How are Bella Photography services any different? How would hiring Bella Photography over someone else benefit a couple?

You need to differentiate yourself quickly so that you don’t lose the attention of a potential client when they come across your social media profile. Continue reading

» WeddingWire Networking Night Westchester

This week, local wedding professionals gathered at The Davenport Mansion on the Sound for WeddingWire Networking Night Westchester!

At the Networking Night, wedding professionals had the opportunity to enjoy breathtaking panoramic waterfront views of the Long Island Sound while networking in the historic and recently renovated mansion. Guests met other local vendors across all service categories as well as members of the WeddingWire team. Plus, they learned local-industry statistics and how to better reach engaged couples through social media from WeddingWire’s Associate Director of Customer Success, Kyle Mihalcoe.

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the enjoyable evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Rabbi Andrea Frank from Rabbi Andrea Frank – The Jewish Wedding Traveling Rabbi!

» WeddingWire Networking Night NYC

This week, local wedding professionals gathered at Tribeca Rooftop for WeddingWire Networking Night NYC!

At the Networking Night, wedding professionals had the opportunity to enjoy a beautiful NYC skyline view, network with other local vendors across all service categories, and meet members of the WeddingWire team. Plus, they learned local-industry statistics and how to better reach engaged couples through social media from WeddingWire’s Associate Director of Customer Success, Kyle Mihalcoe.

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the enjoyable evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

  • The beautiful event space, delicious appetizers and beverages provided by Tribeca Rooftop
  • Gorgeous photos from the evening captured by Silverfox Photography & Entertainment
  • Fun & upbeat DJ services provided by Hank Lane Music
  • Stunning floral arrangements by Floral Sentiments
  • Our WeddingWire logo sprinkled throughout the event space via decals on the doors and elevators provided by “I DO” Wedding Decals
  • AV services provided by AV Workshop

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Sharryann from A Little Bit Fancy!

 

» Recovering from a Social Media Crisis

education expert

 

 

Social media is as much a blessing as it can be a curse. While it allows us to gain widespread exposure in ways that were never possible before, it also forces our businesses onto a public stage where we may not always want to appear. Before a social media crisis derails your wedding business, make sure you develop an effective strategy for recovery.

desk workBe Prepared

One of the most effective ways to combat bad press or a crisis situation is to plan ahead for every possible scenario. Begin by listing all of the things you and your team can anticipate going wrong: bad customer feedback, unusual poor performance, weather-related cancellations, or even a competitor badmouthing your services to undermine your reputation. I know it’s hard to think of these things. It’s uncomfortable to anticipate the worst, but so necessary if you’re going to survive.

Ask trusted colleagues to give you ideas of additional scenarios you might not have considered and how they would handle them. The more you flesh out what can go wrong, the better prepared you can be if something actually happens.

Next, outline how you would respond to each crisis. Keep the scenarios and possible responses in a file that you can pull if you’re ever faced with a similar situation. You’ll have to tweak your approach, but you’ll have a bank of great ideas to draw from when you need them most.

React Calmly

When you do respond, especially to negative customer feedback or competitor badmouthing, try to do it as professionally as possible. This will require that you divorce yourself from some extremely natural emotions, but it never pays to react in the heat of the moment. Taking the high road will ultimately reflect positively on you with the people who matter.

If you’re not sure you can separate the situation from your feelings, ask a trusted team member or colleague to read anything you put in writing before you send or publish it. This should include emails and replies to online reviews – things that never really go away, so you want to look good.

Many situations are best handled in-person or via a phone call to the concerned party. Consider reaching out before becoming embroiled in a social media battle. You may be able to avoid additional public debate by going directly to the source. Continue reading

» 4 Ways to Increase Engagement on Facebook Without Paying for Ads

filming

Facebook’s ever-changing algorithm is making it feel more and more difficult to reach your followers and get high levels of engagement on your posts, but don’t worry – it’s still possible to get a big response without paying for ads! Here’s how:

Show your personality

Giving yourself a distinct personality and showing your quirks is so important online! It gives people the ability to connect with you and gain trust, which will make them gravitate towards you when it comes time to book vendors for their wedding. It will also help your audience feel more comfortable and willing to comment on your posts.

So how can you do this? Add Emojis, use exclamation points, and write posts in your own voice. A good rule of thumb is ask yourself if what you are posting feels like something you would say out loud, or if it feels inauthentic to your personality. If it feels right, post away! If it doesn’t, try saying what you want to get across out loud, then write that out.

» WeddingWire Networking Night St. Louis

This week, local wedding professionals gathered at Randall Gallery for WeddingWire Networking Night St. Louis!

At the Networking Night, wedding professionals had the opportunity to enjoy a historic venue space, network with other local vendors across all service categories, and meet members of the WeddingWire team. Plus, they learned local-industry statistics and how to better reach engaged couples through social media from WeddingWire’s Regional Manager of Customer Success, Megan Hayes.

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the enjoyable evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Deb from Artistry Crowning Beauty!

» Wow Your Clients with Our Custom Snapchat Wedding Filters

Chances are, your clients are often seeking new, creative ways to personalize their big day and create a unique experience for their guests. According to WeddingWire’s 2017 Newlywed Report, nearly 50 percent plan their wedding around a specific theme, and almost 25 percent create a signature cocktail for their reception.

snapchat filters custom weddingsKnowing the popularity of social media and the importance of personalization in the wedding planning process, WeddingWire has joined forces with Snapchat to allow couples to personalize their Snapchat wedding filters, schedule start and end time, set their geofence and pay conveniently all in one place. Couples can now create artfully designed, custom wedding Snapchat Geofilters for their wedding events directly on WeddingWire.

We put together a brief guide so that you can share this new feature with your clients to help them personalize their wedding and delight their guests.

 

Quick Guide to WeddingWire’s Customizable Snapchat Geofilters

  • How do you make a custom geofilter? Simply visit the Snapchat Geofilter page on WeddingWire.com and follow the steps to start building a custom filter. Each filter design includes customizable text fields and fonts allowing couples to make the filter their own.
  • What designs are available? In addition to dozens of signature WeddingWire designs, WeddingWire has also partnered with leading brands such as Lilly Pulitzer, Paper Source, and Tuckernuck, allowing couples to choose from a variety of themes and styles.
  • snapchat filtersHow do the geofilters work? Geofilters are available in a select location, for a limited time, based on the couple’s specific event details. The couple designs and purchases the geofilter between 1-90 days before the event. During the event, guests pull up their Snapchat app, take a photo, and swipe right to add the filter!
  • How much do they cost? Pricing is variable: Snapchat sets the filter cost proportional to the desired length of time and selected size of the geofence. As you enter your selections in Step 3, the price automatically updates accordingly.
  • How can I use this tool in my business? You can tell your clients about this tool as a creative idea that they can incorporate into their wedding and/or other celebratory events; they’ll be delighted that you shared this with them! What’s more, anyone can create a custom geofilter, not just the couple! You could also offer to create a custom filter for the couples you serve – just be sure to run the design by them before purchasing it.

Head on over to the Snapchat geofilters page on WeddingWire to check it out for yourself!