» 3 Unique Posts for Social Media

Photo by Vanessa Joy Photography

This article was written by Vanessa Joy, Owner & Photographer of Vanessa Joy Photography.

“I have bad news: Marketing is hard, and it keeps getting harder. But there’s no time to mourn the past or to feel sorry for ourselves, and there’s no point in self-pity anyway. It is our job as modern-day storytellers to adjust to the realities of the marketplace, because it sure as hell isn’t going to slow down for us.” Gary Vaynerchuk

This is a favorite quote of mine from Gary Vaynerchuk’s book Jab Jab Jab Right Hook. Gary Vee wrote this in the beginning to his addendum in the book. As he was getting ready to hit “print”, Instagram added the video feature, making his newly finished book completely obsolete. As a result, he had to add on a whole new section of the book on this new development. How insanely frustrating.

How often do we feel the same way in our businesses? Especially with weddings, the demographic we’re trying to target is the one that changes the most rapidly. If you’re like me, you’re in a constant marketing method flux trying to find out what works and what doesn’t.

You know what? That’s a good thing.

The truth of it is exactly how Vaynerchuk put it, “There’s no time to mourn the past or to feel sorry for ourselves.” We have to move forward. We have to keep up with what’s happening in weddings and social trends. We have to find new ways to get our names and business out there despite the ever-changing social media algorithm.

If you’re as fed up with what works and what doesn’t on social media, definitely join me for the webinar Social Media: A Guide for Wedding Professionals on March 21 at 3:00pm EST (available to Premium WeddingWire members in your account Education Center). Until then, here are three types of posts you can try on your social media to get more reach.

#1 – Video

Whenever I get annoyed by an algorithm change on Facebook or Instagram I remember just one thing. Social media companies are businesses. They have goals and one of their main goals is to get people coming back to their platform and spending more time on it. Video is always a good way to boost your reach. Why? Because video makes people watch longer, even if just by a millisecond, so social media algorithms tend to like it because it helps achieve their own goals.

If you’re not sure what kind of videos you can make or post, check out five different types of marketing and communication videos I’ve made right here. There’s also a tutorial there that will show you just how easy making videos can be – even if you’re not a photographer or videographer.

#2 – Personality

I know what you’re thinking. “Should I put my personal life on my business profile?” Yes and no. No, I don’t think you have to or should necessarily, but yes I do think it’s engaging.

I’m not telling you to post anything about your personal life at all really. Instead, I’m telling you to show off your personality. Or, the personalities of some of your team members. This can be as simple as having your team show-off their favorite work-desk personal item. Or, even just an easily relatable personal life fact, like how you always wear new clothes once before washing them because they never feel the same again.

Whatever it is, find a way to bring some life into your brand. Consumers are very wise to well put together brands these days. Thanks to visual social media, the bar has been raised for even mom-and-pop shops to kick it up a notch in the branding department. I’m not talking just about logos and packaging, although that’s part of it, but personality plays a part here as well. I could go on, but you’ll find a ton of information on this topic in my FREE ebook 9 Secret Ways to Brand Your Business.

#3 – Engage

When you first read that, I imaging you thought “but I’m trying to get engagement!” Yes, you are. But social media is just that – social. So, go be social! It’s not all about you. It’s about them.

You posting on social media does not just mean you post on your on account/wall/feed. It means that you should spend some time posting on other people’s posts. No, I do not mean you should spam your latest sale to their wall, or ask them to check out your account in their photo comments.

Go discover new people, couples and wedding industry vendors alike, and engage them. Support what they’re doing. Ask questions about their posts in the comments. Find people to direct message and offer to collaborate even. Go ahead, make friends! That’s one of the things that is so great about our little wedding community.

Speaking of, I hope you’ll you’ll join me for my WeddingWire webinar Social Media: A Guide for Wedding Professionals on March 21 at 3:00pm EST (available to Premium WeddingWire members in your account Education Center). I’ll see you there!

Vanessa Joy has been an influential photographer in the wedding community for a decade. Starting her photographic journey in 1998, she has since earned 5 college degrees, and has spoken at almost every major convention and platform in the industry such as CreativeLIVE, Wedding MBA, WPPI, ShutterFest, Imaging USA, WeddingWire World, and Mobile Beat. Recognized for her talent and more so her business sense, her clients love working with her and industry peers love to learn from her generous, informative and open-book style of teaching. Check out more of her resources at www.BreatheYourPassion.com

» Branding Considerations for Newly-Diversified Services

This article was written by Kevin Dennis, editor of WeddingIQ.

Diversification is one of the key ways that owners of event businesses can boost income, attract new customers and ensure longevity in our competitive and dynamic industry. Once you have decided which complementary products or services to add to your business, (or other businesses you might acquire), you’ll need to get the word out and make sure your new branding makes sense to your market and peers.

What do you need to consider when branding your newly-diversified services?

The new you

As you expand your business offerings or choose new products and services to complement your brand, it’s important to have a distinct brand identity that encompasses both brands. For example, at one time Fantasy Sound was comprised of separate companies, one for DJ services and one for AV services. The names were similar, but the branding was different and people were confused. We fused the two companies together to create Fantasy Sound Event Services with a unified brand and our business took off.

Determine how the services relate

Wondering how to fuse your services into a single cohesive brand? Go back to the market research that you did before you diversified. You determined that your clients had additional needs and you had the product, skill and talent to fulfill their needs, right? Reflect on what you discovered about your clients during that phase and try to come up with a way to project a brand that addresses all of the needs you are able to meet.

Of course, you’ll also want to identify the biggest strengths of each brand. What are you bringing to the table that is unique to your business and superior when compared to competitors? It’s very similar to the process of branding your original company – you need to know your target market and how to identify those characteristics of your business that meet their unique needs. Then make sure you’re appealing to them and reaching them with your message.

Avoid this common mistake

The biggest mistake that business owners make when taking on a new brand and merging it with their existing business is not realizing the amount of time and the scope of work that the new brand requires. More often than not, the process is not as simple as “plug and play”. You’ll have to go back to the drawing board to create a new brand image, and success will take time. Plan for this when doing projections, managing income and revenue, and preparing for a period of challenging days, weeks and months ahead. But know that your efforts will be worth it in the long run.

Measure your success

Constantly evaluate your efforts once you have established your branding and always review the numbers on a regular basis. Acquiring a new brand absorbs a lot of capital in the beginning and you may not see a return for a while, so stay mindful of the overall trend. Set goals and determine what success means to you and how long you are willing to wait for it.

Creating a cohesive brand for your original company and your acquisitions may not have been the exciting part of diversification you were waiting for, but it is critical. Done well, it will likely be the key to your success.

Kevin Dennis is the owner of Fantasy Sound Event Services, a full-service event company based in Livermore, California. Dennis is the immediate past chapter president for Silicon Valley NACE, and national vice president for WIPA.

» WeddingWire Networking Night Atlanta

This week, local wedding professionals gathered at Upstairs Atlanta for our WeddingWire Networking Night Atlanta!

Wedding professionals had the opportunity to enjoy a beautifully rustic event space in West Midtown! Guests met other local vendors across all service categories as well as members of the WeddingWire team. Plus, they learned local-industry statistics and tips on how to handle tough pricing questions, presented by WeddingWire’s Education Expert, Alan Berg!

Thank you to all the wonderful wedding professionals who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the lovely evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Thanks to all that attended!

» Social Media Dos and Don’ts for Attracting Millennial Couples

As we know, millennial audiences are heavily invested in social media, spending about 5.5 hours a day on average engaging with social media. For wedding professionals marketing to millennial couples, this means that if your social media pages aren’t up to par, you may be missing out on their business. Not sure what they are looking for? We’ve put together our top social media dos and don’ts to ensure that your business’s social media pages are ready for the eyes of your millennial market.


Do have (and maintain) social media pages. Seems simple enough, but there are still many wedding professionals out there without a social media presence! When millennial couples are beginning their initial wedding vendor search, they will look to your social media pages for a first pass impression. These pages help them visually gauge the quality of services that your business can offer. Without that visual aid, not only do you run the risk of looking outdated, they may pass you by altogether. So if you are currently missing from the social media world, it’s time to sign up!

Do prioritize Facebook and Instagram. These are the two most popular platforms among millennial audiences. While there are many other platforms to choose from, millennials truly value your presence on these two. Aim to use these platforms as regularly as possible, post only your strongest content and engage with your audience frequently through the comments. If you do those three things on each platform, your brand awareness will see positive impact and millennials are sure to be impressed with what they see.

Do favor quality over quantity. While you might use another platform, like your website, to feature all of your content, you should be incredibly selective of what you post to Facebook and Instagram. Instagram in particular should be the “trophy case” for your best and most recent visual content. Many businesses make the mistake of trying to upload too regularly or post without a direction, that they often lose sight of the quality of the content they are posting. While you should aim to post frequently, if your content isn’t strong and visually pleasing, it’s not going to impress millennials. Additionally, over posting is just as unimpressive as posting lackluster content. We suggest posting no more than twice a day and no less than once a week to keep your followers and prospective clients hooked.

Do utilize Instagram stories. We weren’t kidding when we said to focus on Instagram! Instagram’s story feature is a great way to engage potential clients in a more casual way by sharing what you are doing on the job or behind-the-scenes. This feature also allows you to stay active without always spending the time required to curate the beautiful, consistent flow of visual content on your Instagram feed. Since Instagram stories are only viewable for 24 hours, you don’t have to worry as much about posting “perfect” content. Use stories as a way to build an emotional connection with your potential clients; millennial couples will love to see your genuine personality come through and learn more about you.



Don’t focus on YouTube, Twitter or Blogs. We can’t stress Facebook and Instagram enough. They are where you want to spend most of your time because they have the best payout and visibility. YouTube and Twitter are great social media sites, but connecting with potential clients on these platforms is not as easy. Twitter is best for communicating with other businesses, or for B2B communication, and YouTube probably won’t be needed unless you are a videographer or produce a ton of video content. Blogs can also be a great way to show off your personality and share more about your business, but producing blog content can also be a major time commitment. Unless you are prepared to dedicate a lot of time to writing frequent blog posts, blogs can be nixed, too, in favor of maintaining your social media presence.

Don’t show just the end shots. The majority of photos uploaded are of beautiful end products: the finished floral centerpieces, the intricately constructed updo or the frosted cake. End shots are great to see, but sometimes upload after upload of beautiful end shots leaves us wanting more. Think about it: how many end shots like this do you see when you scroll through your feed? They are the vast majority of all uploads.

People want to see some grit, too! For the same reason we mentioned Instagram stories, millennial couples want to see behind the scenes. Even though these action or behind the scenes shots aren’t typically “polished”, there is still a way to make them look visually appealing. If you are building a bouquet, take a photo of your table with your supplies, tools and loose florals. These shots might require some staging, but couples love these posts because it shows your expertise and dedication to your craft. More importantly, it shows the sheer amount of work that you put in to get the high quality product that they see in those end shots.

Don’t post on Instagram without a direction. Your content should be cohesive and your posts should all build to tell your brand story. Having a direction in mind when you post is integral to maximize your social impact. Think about your brand. Your social media, and especially Instagram, is a highly visual representation of your brand. If you post photos aimlessly, your Instagram’s overall feed is going to look scattered and send a confusing message to couples. Try uploading pictures with a similar color palette, similar lighting, or similar subjects and themes. Uploading photos that look similar, despite the “differing” content is going to help give your feed a cohesive, clean look. Planning ahead can also help you plan out the visual story you are telling; there are some great tools out there like Planoly that can help you plan your Instagram content and preview how it will look in your feed before you post.

Don’t post just text to Facebook. Every facebook post you make should have a piece of content attached to it. Plain text posts on Facebook used to be the norm for the platform, but not in 2018. If you have text to post, attach a photo with it. If you are posting a link, Facebook automatically attaches a thumbnail from the link to add more visuals, but if that thumbnail is plain or broken, attach another photo and remove the thumbnail. From attaching videos to gifs, Facebook posts should never be just plain text! Millennials are a visual generation and you should use every opportunity to showcase your work.

Creating beautiful, cohesive and on-brand social pages take time to build and maintain. Take comfort in knowing that phenomenal Instagram pages don’t just happen overnight! Don’t be afraid to test and try different types of content to see what works best for your business.   Mastering social media might have a bit of a learning curve, but if you keep these steps in mind, you’ll be sure to impress those millennial clients. Happy posting!

These tips originally appeared in WeddingWire’s Webinar “Marketing to Millennials” by Sonny Ganguly, WeddingWire’s Chief Marketing Officer. Premium Members can view the webinar recording in their accounts.

» Is Your Communication Cutting It With Millennials?

Photo by Justin Kunimoto Photography

Even though the average age of your target audience remains generally consistent over the years (engaged couples in their 20s and 30s), it’s important to remember that shifting generations come with shifting client expectations. Millennials have different habits and needs than those of the GenX generation — especially when it comes to communication. Is your communication approach with clients up-to-date? Review these best practices from WeddingWire’s Chief Marketing Officer Sonny Ganguly and get up to speed.

Communicate on social media

If you haven’t already, start setting up the ground work to communicate with your clients through your social media pages. Every major platform has a direct messaging service that makes it easy and convenient for clients to shoot you a message while they browse your page or feed. Messaging through these platforms is only going to become more popular, and may even become the norm for bookings. If you want to be a strong communicator in the digital age, you have to be prepared to check every digital platform that you are on frequently (at least once a day!) to see if messages from potential clients are coming in.

Being aware of incoming messages is one thing, but getting them in the first place is another. Letting clients know that you are able to chat through these mediums is crucial. A good indication that you can be contacted through social media is through frequent and consistent posting. If your last Instagram post was three weeks ago, a potential client probably won’t feel confident that you will reply in a timely manner. Post regularly to show that you have eyes on your platform(s) at all times.

Another great way to encourage messaging over social media is to be active in your posts through comments. Replying to comments and engaging with your followers is a great strategy to help boost a client’s confidence in communicating with you via social media.

Reply as quickly as possible

The majority of couples expect a vendor to reply within 24 hours. It may seem like a quick turnaround, but most bookings end up going to the vendor that replies first. Only 39% of professionals respond in 24 hours, which means there is some serious opportunity to improve and make a great impression on potential clients. If you want to maximize your bookings, not only should you be regularly active on social media, *hint hint*, but you should also be replying as soon as you can. Remember that we live in a world of instant gratification and your clients will expect quick replies.

Always request reviews (and respond!)

95% of couples use and trust reviews to book their wedding professionals. Because of that, you should always be requesting reviews from past couples. Most reviews get written 2-3 weeks post-wedding, so don’t get anxious if a couple has yet to write anything. Review timing also depends on what services you offer. If you are in a pre-wedding service, such as invitations, expect your reviews much earlier. If you are in the photography or videography business, expect your reviews 5-6 weeks after the wedding. Still no reviews after this timeframe? Reach out! It doesn’t hurt to contact a couple and ask them to provide a review.

Once you receive a review, respond to it! Replying to all reviews is a great way to to show not only the reviewer, but also potential clients reading those reviews, how much you care. Instead of a generic “Thank you!”, the best thing that you can do is write a personalized response with reinforcements on the services and skills you are capable of delivering. (Ex: “It was a joy working with you, Nora. The mini hydrangea bouquets we did for your party were some of my favorites yet!”) Perspective couples are sure to take notice of your personable replies and be able to see what you are capable of delivering. But be careful — if you reply to one review, you should to reply to every review.

When it comes to replying to a negative review, don’t pour fuel on a fire. Remember to be kind, do your best not to be defensive and apologize, even if you’re not at fault. These responses should be written with potential clients in mind.

Reciprocate channels

48% of couples report being frustrated when you don’t communicate on their preferred channel. If they direct message you through Instagram, direct message them back on Instagram. Unless they tell you to contact them through a different medium, you should reply in the same way they reached out. Remember: If a customer wanted to hear your voice, they would have called you instead of writing you an email. Once your communication and relationship has been established with a potential client and you determine that a different communication channel could lead to more productive next steps, feel free to suggest a phone call, in-person meeting, or another communication method. Just be prepared to be as flexible and accommodating as possible— your clients will appreciate it!

Communication can be frustrating, all the more so now that communication norms are ever-changing. Yet, setting up good, clear paths for communication by following our steps will allow for both you and your clients to breathe a sigh of relief. When you open up the correct channels to become a good communicator,

These tips originally appeared in WeddingWire’s Webinar “Marketing to Millennials” by Sonny Ganguly, WeddingWire’s Chief Marketing Officer. Premium Members can view the webinar recording in their accounts.

» Ways to Make Your Website Accessible for More Clients

This article was written by WeddingWire Education Expert, Kathryn Hamm.

The first and easiest part of being more inclusive in your digital marketing is to diversify representation within your images and text. As I’ve written previously, this includes written and visual representation of “brides and grooms” or “engaged couples;” of same-sex couples; of various races and ethnicities, religious rituals and physical abilities, shapes and sizes. These are simple cues that say “I see you” to prospective clients who might not feel included in mainstream wedding media.

Consistency is key

Though this may be enough to broaden your appeal to more clients, I advise wedding professionals to seek more information to understand the nuance of need beneath a first impression. It’s important to recognize that when a client feels “seen,” they are more likely to make an inquiry, but also they are more likely to hire you if you can deliver a truly inclusive experience from beginning to end.

Consider the case of a Caucasian stylist who features African-American brides on her website, but does not have a wide range of foundations and complementary hues for darker skin tones or an understanding of styles that are trending amongst black brides. Or the photographer who books a same-sex couple but applies a heteronormative (one bride, one groom) approach to the poses of two grooms or two brides or offers a referral to a caterer who is outspoken against same-sex marriage. When broadening your service offering, extra homework, preparation and consistency goes a long way.

Consider your website accessibility for all clients

Though your website may offer that “first impression” opportunity for some clients, it can also result in couples (and/or their attendants and guests) who have disabilities leaving your website quickly due to accessibility issues.

Below are a few simple tips to enhance your website to be more inclusive and accessible for clients with disabilities. Remember: these considerations may be important for the engaged person who is doing the planning, but might also be important for engaging the collaborative assistance of a parent or best man or best woman.

  1. Image accessibility
    Make sure that your key images and actionable buttons are large enough to be seen by someone with limited eyesight and that your ‘alt tags’ and ‘title tags’ clearly describe the content in an image so that a screen reader can interpret that visual information in a spoken form for those who are blind or dyslexic. It’s likely that many of you are already tending to your ‘alt tags’ for SEO (and if not you should be!) so this additional consideration increases the value of your business investment.
  2. Text accessibility
    Consider the flexibility of your written content to make sure that the information you are presenting comes across impactfully if a client is using a screen magnification tool to enlarge the text or a screen reader to interpret the text. It can also be helpful to make sure that your links are underlined or otherwise clearly differentiated from your normal text so that those who are color blind can easily find important links on your site.
  3. Video accessibility
    As you publish video content of your work or expertise on your website and in social media feeds, make sure to offer a clear description about the main point of your content, but also consider adding subtitles or investing in a sign language interpreter to provide a translation for those who are deaf.
  4. Inclusive representation
    Beyond including images of brides, grooms and guests with disabilities in your marketing images, take the time to find a local ASL interpreter to include in your referral list and/or professional network. If you aren’t otherwise required by ADA compliance, take a take a test tour of your office, event space or venue in a wheelchair to understand where access may be an issue. Or consider having a large print or screen-reader-friendly version of your contract so that a client with a visual impairment or dyslexia can more easily understand all of the terms related to the booking.

These small adjustments can be made during your next website update or as an improvement to your next blog, social media or video post. And, beyond making a meaningful difference for many brides and grooms with disabilities, engaged couples who are looking out for their guests with disabilities will also appreciate that you are ready, willing and able to serve them, too.

Did you know? Apple products have a wide range of accessibility tools built in to its iOS. If you have an iPad or iPhone, explore the features on your own device to see how those with vision, hearing or physical disabilities might be accessing your digital presence without even realizing it. Go to Settings > General > Accessibility.

kathryn hammThis post was written by Kathryn Hamm WeddingWire Education Expert, Diversity and Inclusion Specialist. Kathryn is also co-author of the groundbreaking book, The New Art of Capturing Love: The Essential Guide to Lesbian and Gay Wedding Photography. Follow her on Twitter @madebykathryn.

» How to Captivate the Fleeting Attention Span of Millennials

captivate millennials

Photo by Eileen K Photography

Did you know the average adult attention span is only eight seconds? That means you have just eight seconds to make an impression on a potential client, much like we only have eight seconds to convince you to read the rest of this post. In these eight seconds, it is crucial to make a compelling statement about your brand and show off the best of what you have to offer in order to inspire a potential client to stick around and learn more.

Millennials, or Generation X, have greatly contributed to the dwindling average of our attention spans, in large part because they are the ones who have fuelled the transition from partial screen time to constant screen time. 80% of currently engaged couples are millennials, and they are spending more money on weddings than ever before. On average, millennial couples are spending $31,000 on their weddings as opposed to Generation Y, who spent an average of $24,000. Additionally, millennials are hiring more vendors and having longer engagements, giving them more time to plan their nuptials.

In order to grab the attention of a potential client, whether it’s their first WeddingWire search or their first time coming across your business Instagram, it is imperative that things look great when they land on any one of your pages. We work in a visual industry, meaning that any content you post must [subtly] scream for attention. Here’s 6 tips from WeddingWire CMO Sonny Ganguly to help you do it:

Always be branding
Ultimately, you have to pull your audience in with your brand. Potential clients – aka millennials – won’t stick around if they aren’t compelled by something. WeddingWire’s Chief Marketing Officer, Sonny Ganguly, says that your brand is “more than a logo”. Every single aspect of your company, from your logo, to the design of your website, to a picture that you upload to Facebook, is a representation of your brand. If this content isn’t captivating, consistent, and representative of you as a brand, potential clients are going to move on. Remember: Your brand is one of the best ways to stand out from your competition, so be proud to convey your “why” at every turn.

Update, update, update!
Just like you would take your car in for an oil change or upgrade your mobile device when a new model comes out, you should constantly be working on your website to keep it running and relevant. Think about how often popular platforms and websites update their formats and interfaces, or even how frequently app icons change. If you aren’t making changes and tweaks to your website often enough, visitors are going to stop coming to your site if there is nothing new to see. Some first-timers will even leave without a chance of revisiting if they feel like your website looks outdated.

But how do you make time for this in your busy schedule? The more often you take the time to make small adjustments to your website here and there, the less time you will need to spend down the road completely bulldozing and rebuilding your website when everything becomes outdated. Your website should never be something placed on the backburner – instead, dedicate 30 minutes each week to revising your site.

Think mobile
Your website must be mobile-friendly. It should look almost exactly the same on your mobile as it does on your desktop. It should also function just like the desktop version, have the same information available, lead to the same (working) links and have everything displayed in a clean and visually appealing format. The majority of couples are wedding planning on their phones, and it would be a missed opportunity not to have your mobile site up to par.

Be upfront
Every single piece of information that you can provide about your business and services should be made easily accessible to potential clients. This is a controversial one, but millennials don’t like small talk. Thus, requiring them to reach out for general pieces of information about your services is not ideal. It’s also a drain on your time when you have to respond to questions that could be easily available on an FAQ page. Let them find the information that they need and then contact you when they are already hooked.

Speaking of being upfront, not providing pricing on your website(s) is a huge turn off for couples who are looking for vendors. Seeing “Please contact for pricing” on a website is a big frustration for couples. This is because price, followed by reviews, is the number one thing couples are looking for when searching for vendors. By not listing your pricing, you are potentially losing sales instead of gaining them.

Reduce fields
Plain and simple: the less information that potential clients are required to provide on an inquiry form, the more inquiries you will get. By reducing the fields, you can see a +47% increase in the number of inquiries received. Reducing fields also helps you keep your mobile audience engaged. If you have more than three inquiry fields, consider rethinking the essential information you need at first contact versus the information you want.

Go the extra mile
When you get a new booking and client, focus on going above and beyond from day one.  Going the extra mile for your clients is what will make them remember you, especially post-wedding. If you do something special for your clients, not only will you get glowing reviews and a confidence boost, but you can bet on a couple of referrals, too! Yes, it takes a bit of time, effort and energy, but the payoff and reward can make all the difference for your business.

Get ready for Generation Z
They are coming and they will be here sooner than you think! Millennials were slowly introduced to groundbreaking technologies and dependency on tech, but Generation Z grew up with it. While Generation X prefers this newer tech-heavy lifestyle, they are still relatively familiar with the “traditional” (read: outdated) aspects of business. Gen Z won’t be.

To be prepared for tackling Generation Z, who will be having their own weddings soon enough (the oldest GenZers are currently 18), you have to master your millennial audience first. Be aware of trends and incorporate them into your brand and platforms to help you stay connected to your “younger” audiences. If you treat the millennial audience as a very serious “practice round” as you update aspects of your business, you will have an easier time adapting to fit the demands of Gen Z. when they come along.

Since millennials are making up the bulk of the current wedding market — and time is of the essence here — make sure you keep these 6 crucial tips in mind to help you hook, line, and sink as many new millennial couples as possible before their attention goes elsewhere.

These tips originally appeared in WeddingWire’s Webinar “Marketing to Millennials” by Sonny Ganguly, WeddingWire’s Chief Marketing Officer. Premium Members can view the webinar recording in their accounts.

» WeddingWire Networking Night Phoenix

This week, local wedding professionals gathered at Tercero by Aldea Weddings for WeddingWire Networking Night Phoenix!

Wedding professionals had the opportunity to enjoy a stunning bohemian event space! Guests met other local vendors across all service categories as well as members of the WeddingWire team. Plus, they learned local-industry statistics and how to better serve millennial couples, presented by WeddingWire’s Regional Director of Sales, Alicia Darrow!

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the lovely evening below.

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Thanks to all that attended!

Image by Signature Wedding Photography

Image by Signature Wedding Photography

Image by Signature Wedding Photography

Image by Signature Wedding Photography

Image by Signature Wedding Photography

Image by Signature Wedding Photography

Image by Signature Wedding Photography

» Is Your SEO Up to Par for 2018?

This post was written by Mike Anderson, Associate Director of SEO at WeddingWire.

These days, most purchases start with a search.

Customers turn first to Google or Bing to find what they’re looking for, which means if you want to be found, a strong search engine presence is a must. In fact, 81% of people perform some kind of search before making a large purchase. (1)

But in order to land high in Google’s search engine results, you first have to make your website and content easy for Google and customers to understand.

As we kick off 2018, follow the steps below to make sure that your SEO is up to par to gain online visibility, increase your website traffic and ultimately, your sales.

Find relevant keywords to focus on

The first step in optimization is to figure out what keywords you want to rank for. To help find keywords, there are a number of free tools available such as Moz’s Keyword Explorer and the SERPs Keyword Research Database. If you have an account with Google AdWords, their Keyword Planner is a great option as well. Each of these tools allows you to find popular search queries and export keywords you like.

Tip: When conducting your keyword research, try to search for keywords as your customers would. If you were looking for a DJ in your town, what would you search for?

Optimize your website

Once you have a list of keywords, the next step is to incorporate them into your website. Try to be strategic. Make sure keywords are included in the following elements of your website:

  • Title tag – keep it to 50-60 characters and use your target keywords at the beginning. Treat it like a headline – your title tags should be compelling to your audience and include your brand name towards the end
  • Meta Description – these are limited to 160 characters, Make sure they give an accurate description of the page, include your target keyword(s), and are intriguing enough that users will want to click through
  • H1 – this is the heading of a page. It should be kept to about 20-30 characters, and describe the page’s topic. It will often be similar to your title tag, and likely be the title of a blog or article on the page, which means it should stand out and include the keyword that page is targeting. Use only one H1 tag per page.
  • H2s – these are your subheadings, which can be used to break up the content on a page. Don’t include your target keyword in every one, but try to use it once or twice.  

Tip: Try to optimize your homepage for 2 to 3 broad keywords and use sub pages to target more specific, service-related terms. Also, don’t forget to make sure your site is optimized for mobile use. More than half of all searches are done on mobile devices!

Make sure your content is unique and engaging

Once you have optimized your website, it is important to focus on your content. Content quality is widely regarded as one of the most important SEO signals, and speaks volumes about your website’s reputation. By posting quality photos, engaging articles, and useful resources, your clients will want to link to your website. Content freshness is also an important ranking factor, so remember to post new content every so often.

As you begin writing, keep in mind, content should be formatted in a way that keeps readers engaged.  Use short blocks of content to make it easily skimmable, and use a combination of bullet points and paragraphs. Remember to also include links where possible and natural, both to other pages on your site as well as to other relevant websites.

Tip: If you’re looking for article ideas, refer back to keyword research tools to see what things your clients are searching for. Or take a look at your competitor’s social media profiles to see what topics are most popular with similar audiences.  

Optimize your business profiles

While your website is an important asset, it’s critical to ensure that your business information and content is accurate and well represented on other sites as well. Make sure that your Google My Business listing is claimed and features accurate information. The same goes for local directories like Yelp, YP, Apple Maps. Also, if you have signed up for WeddingWire, make sure to add a thorough description of your business and high-quality photos.

As you are filling out your profiles, remember to fill in as much information as possible. The more you provide, the easier it will be for customers to find you. In addition to address and contact information, try adding a relevant category to your Google My Business profile, mention any areas your business specializes in or choosing a high quality profile photo to use in your listings.

Tip: To run a quick analysis of your local listings, try Moz Local, which offers a free scan and score.

Grow your social communities

In addition to your site and your online profiles, social media is also an important part of your online presence. Being active on social media can help grow your online audience, and more importantly, drive more leads. But it can also help your SEO. Studies have shown that social linking itself does not add much SEO benefit. But related signals – such as business reviews and links back to your site from bloggers – can make a big difference. Regular posting on social networks can also help you see what content resonates with your clients, giving you ideas on what other topics would be good to write about. The larger your audience becomes, the more likes, reviews and links you receive.  

Tip: Make sure you provide information about your business on Facebook, Twitter, Instagram and other sites you appear on.  

Also, consider boosting some of your posts. Because business pages have limited organic reach, boosting will gain a significant amount of exposure and visibility. When choosing which posts to boost, remember to pick ones that promote your own content and are especially helpful to your audience. Also consider boosting anything designed to collect contact information, such as free downloads and giveaways.

Take it from Google

Google offers a number of resources to webmasters interested in bettering their sites and their search engine rankings. Their official webmaster guidelines is a great resource to learn about recommended best practices and discouraged activities. The company also has multiple spokespeople that answer community questions and give updates on changes to Google’s algorithm.

Tip: Check out Google’s webmaster guidelines to learn more about SEO best practices. Also, try following John Mueller (@JohnMu) on Twitter for the latest updates.

SEO isn’t always easy, but it is worth it.

So take the time to find the best keywords. Incorporate them properly and naturally into your site and content. Optimize your online presence with the correct information, and reach out to influencers in your industry.

Once you’ve done so, the pay-off will be a higher rank in search engines, more exposure, and more leads.  

(1) Retailing Today (2014)

» Why You Should Always Think Mobile in Your Marketing

This article was written by Sonny Ganguly, CMO of WeddingWire.

In 2018, a mobile-friendly website is no longer a trend or a nice-to-have – it’s a necessity for conducting business, especially in the wedding industry. More than ever, couples are using smartphones at all hours of the day to keep the planning process moving, from searching for wedding professionals to finding inspiration for the big day. Your mobile website might be the first-and-only impression a couple sees of your business, so it’s vital that your site provides a great user experience and highlights important information that will turn prospective clients into a bookings.

The tech landscape is fast-evolving, and not so long ago simply having a great website could put you ahead of your competition. But today, it’s no longer enough to give you a competitive edge. No matter your industry, you must be aware of the new platforms and tools used by your audience. If the majority of your audience is using mobile (and they are!), you should make the investment in mobile optimization and prepare for the Google mobile-first index.

Millennials are programmed to think mobile

As we know, smartphones have significantly changed consumer behavior and their impact on the wedding industry is no exception. Roughly 90% of adults in the U.S. between the ages of 25-34 own a smartphone, meaning that the majority of engaged couples are active on mobile devices.

Today’s society is accustomed to instant gratification, and the same holds true for couples in the wedding planning process. Smartphones allow couples to search for information during their commute, while at the gym, or pretty much anywhere at anytime of the day. It’s critical to provide the content they’re searching for when you have their attention! If a couple can’t find the information they’re looking for on your site, they’ll quickly move on to the next.

Mobile optimization is essential

Gone are the days when a business could get away with displaying their desktop layout on mobile. The moment a prospect needs to magnify text on their smartphone, you’ve lost a client – and if they’re willing to stick around, you’re certainly not providing the amazing experience your brand deserves. Instead, your business should have a responsive website, meaning that the content on each page adjusts to the device being used, so you can provide the best experience no matter how visitors are viewing your site. If you just redesigned your website and it’s not responsive, no need to panic! Until you’re ready to fully optimize your website, take the following actions to improve how your site appears on mobile without a responsive template:

  • Keep your color palette and branding consistent
  • Stick with a simple layout and avoid multiple pages
  • Resize your font and images to be mobile friendly
  • Reduce the amount of text displayed
  • Use large clickable buttons for calls-to-action

Understand how customers interact with your mobile site

Each week, couples spend over 30% of their time planning their wedding from a mobile or tablet device, which is about 40 minutes a day. During this time, couples are searching for things like wedding checklists, planners, colors, themes, websites, venues, budgets and more. Couples feel that these searches are less “risky” actions to be taking on mobile.

While all businesses need to have a strong mobile presence, it’s important to recognize if the product or service you provide is better suited for a desktop or mobile interaction and adjust content accordingly. While a couple might not create their wedding invitation on a mobile device, they will certainly browse for design inspiration on mobile. Think about what is most valuable to your clients and how you can deliver a great experience, while highlighting the most meaningful content (like providing contact information or sharing inspiring imagery). A good mobile experience does not need to replicate your website but should offer content that makes prospective clients want to take the next step.

Be ready for mobile-first SEO

By optimizing for mobile, you are setting yourself up for mobile-first search engine optimization. Now that mobile searches outnumber desktop searches, Google has been working on a rollout that will create and rank search listings based on the mobile version of content rather than the desktop experience. This project is most likely to launch sometime in 2018 and could negatively impact your search rankings over time if your site is not mobile friendly. You must ensure that your mobile site is at parity to your desktop version.

Having a mobile presence for your wedding business will change the way potential customers interact with your business for the better! Keep these advantages in mind and you’ll reach more couples and keep them coming back to your business.

Sonny GangulySonny leads WeddingWire’s B2C/B2B marketing strategy, customer acquisition, and community development. Sonny is a widely acclaimed speaker, giving over 50 presentations across the globe each year on technology, marketing and strategy. Sonny holds a B.A. in Economics with a focus in Management and Marketing from The University of Pennsylvania and an M.B.A. from Harvard Business School.

» Holiday Marketing Strategies to Boost Your Bookings

If there’s one thing people love, it’s a good holiday! The United States has a number of holidays throughout the year that mean time off and joyous celebrations. While they’re an excellent time for consumers to kick back and relax, holidays provide a great opportunity for wedding professionals to get in on the excitement.

This holiday season has us thinking about capitalizing on holiday buzz – and how to leverage the goodwill of an upcoming holiday by using one of these marketing strategies.

Create holiday-themed images to use on your social networks

One of the easiest ways to promote your wedding business during a holiday is to create holiday-themed images, just like the one featured above! Ask your graphic designer to help if you have one (or know one), or use a free app like Canva to add your own text and logo to the image of your choice. Even a message as simple as “Happy Holidays” with your logo and a nice image will provide a personal touch and keep your business top of mind without much effort. Post these images on your social networks, or add them as your profile and cover photos on Instagram, Facebook or Twitter. Once the holiday has passed, don’t forget to change your photos back to your typical year round photo.

Introduce holiday deals and promotions

Another great way to capitalize on the buzz around the holidays is by offering deals or running promotions. Most retail brands run sales during holiday weekends, so couples are probably already on the hunt for a good deal. If you are approaching a holiday and still don’t have an event, run a promotion that offers a special package or additional services for a wedding on that holiday. Or, if your business serves consumers beyond weddings (florists, makeup artists, photographers), consider offering a discount to get more people in the door on a day where they might otherwise be busy.

Run a social media contest

If holidays are typically already popular dates for your calendar, you could run a social media contest in lieu of offering a discount or special deal. Run a sweepstakes, photo, or video contest and award the winner with services on the upcoming holiday. Facebook is often the preferred social network for running contests, but you can use your favorite social network to promote the contest and accept responses so that the effort required is minimal.

Incorporate charitable components

Certain holidays like Memorial Day, Thanksgiving, and Christmas are popular holidays to give back to the community. Think about any local or national charities you know that are associated with those holidays or could benefit from some extra assistance and incorporate them into your promotions or contests. You could donate a portion of profits made during the holiday, or even make a donation on behalf of whoever wins your contest. No matter how you decide to promote your business around the holiday, incorporating a charitable component is sure to boost engagement!

Happy Holidays from all of us at WeddingWire!

» WeddingWire Networking Night Richmond

This week, local wedding professionals gathered at Dover Hall for WeddingWire Networking Night Richmond!

Wedding professionals had the opportunity to enjoy a stunning event space fit for royalty! Guests met other local vendors across all service categories as well as members of the WeddingWire team. Plus, they learned local-industry statistics and insights on working with millennial couples in the wedding industry, presented by WeddingWire’s Associate Director of Customer Success, Kyle Mihalcoe!

Thank you to all the wonderful pros who joined us! We’re excited to share highlights from the event including the educational presentation, our latest issue of WedInsights, and photos from the lovely evening below. For additional photos from the evening, check out our gallery!

We would like to say a special thank you to the amazing event partners who helped make the evening possible:

Finally, we’re excited to announce the winner of our WeddingWire Prize Pack give away – congrats to Katherine from The Westin Richmond!